NIKITA LESHCHENKO

• Increased sales revenue by developing and implementing effective sales strategies for global markets such as US, China, Middle East, Europe
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Streamlined sales processes for improved efficiency, resulting in higher conversion rates.

• Acquired and onboarded eight new clients contributing to growth and expansion of company's client base with the average policy length of 21 years.
• Demonstrating strategic selling experience to C-level decision-makers, meeting revenue and retention targets
• Championing proactive sales initiatives aimed at cultivating and expanding B2C foreign market presence in Japan and South Korea
• Fostered customer trust by addressing concerns and needs using targeted problem-solving.
• Building strong relationships with senior managers in large and small corporations, utilizing exceptional relationship management and sales skills
• Possessing proactive sales management skills, achieving revenue and client retention targets.

• Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Proactively developed Luxury Consortia segment by consistently maintaining close contact with travel agents and tour operators worldwide.
• Increased property awareness and strengthened brand image on international arena by conducting sales and marketing activities aimed at increasing hotel exposure.

• Generated over USD 1,200,000 of room revenue for Tokyo Olympic Games period.
• Managed to increase overall Luxury Consortia performance by 2% vs 2018;
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Proactively developed Luxury Consortia segment by consistently maintaining close contact with travel agents and tour operators worldwide;
• Attended trade-shows and exhibitions (Virtuoso Travel Week; US, CIS, GCC Shangri-La Group Sales Missions) with primary mission of expanding market opportunities and strengthening brand image on international arena.

• Managed to increase CIS Markets by 16% in 2017;
• Proactively developed portfolio of 25 local leisure accounts by conducting 15 weekly proactive sales calls, releasing tactical market promotions, and growing revenue for 12 hotels of EHG;
• Worked well in a team setting, providing support and guidance.
• Applied effective time management techniques to meet tight deadlines.
• Demonstrated strong organizational and time management skills while managing multiple projects.

Armani Hotel, Dubai - Government & Corporate Segments (FEB. 2017 – AUG. 2017)

• Established new relationships with Consulates of various countries in Dubai and developed government business for property;
• Conducted proactive account visits and property showcases.
• Successfully executed full sales cycle to grow DIFC-based corporate accounts through strategic telesales, client meetings, conducting site inspections, and proficiently negotiating deals to meet and exceed revenue targets.

SPECIAL CORPORATE SEGMENT (MAR. 2016 – FEB. 2017)

• Conducted weekly 20 proactive sales calls to corporate accounts in Dubai;
• Organized sales blitz & leaded sales team to execute effectively for Dubai Media City, Dubai Internet City, JLT, JAFZA;
• Created and successfully developed "Areal Accounts Project" for Dubai territory;

LEISURE - FIT SEGMENT (FEB. 2015 – MAR. 2016)

• Attended Bi-Weekly Catch up with Product Managers on UK, Scandinavian and CIS markets;
• Reviewed competition set pricing on quarterly basis and gained market intelligence;
• Managed hotel site inspections and accommodation of International FAM Trips;
• In charge of weekly and monthly production reports for local Destination Management Companies and International Tour Operators which were presented Directly to Director of Sales & Marketing;

Front Office Department (MAR. 2014 – AUG. 2014)

• Maintained customer satisfaction by resolving issues, fielded and anticipated guests’ requests after arrival engagement stage;
• Consistently gained loyalty of guests during their stay by creating the “Wow” factor experience.

Sales & Marketing Department (SEP. 2013 – FEB. 2014)

• Assisted Sales Leaders in Leisure and Business Travel Sales Activities;
• Conducted on regular basis hotel site inspections for local and international accounts;
• Participated with Sales Team in catering Yachts during Formula 1 Grand Prix Abu Dhabi.