NUR NADIA HO JIA YI
Summary
Motivated and proactive professional with a relentless drive to learn and improve. Known to thrive in fast-paced team environments, consistently demonstrating reliability and contributing to the collective success. Ready to apply my knowledge and skills to any challenge.
Overview
7
7
years of professional experience
Work History
Clinic Executive
Minmed Group Pte Ltd
09.2024 - 03.2025
- Manage the reception area, greeting patients, and handling phone calls professionally.
- Attend to patients and perform front-desk duties including registration, scheduling appointments, verifying insurance, and managing billing.
- Process insurance claims, handle Medisave transactions, and conduct regular stock-taking of medical supplies.
- Update billing records accurately and reconcile daily collections.
- Provide assistance to doctors during consultations, ensuring patients’ needs are met efficiently.
- Maintain a clean and organized clinic environment.
Reservations Executive
GP Hotels Management Pte Ltd
06.2023 - 08.2024
- Manage cancellations with knowledge of the respective policies and terms
- Manage bookings from corporate, travel agents, group or third party booking platforms
- Proficient utilization of HMS booking system to ascertain rates, trends and room availabilities
- Co-ordinate with Sales and Revenue departments to maximise room occupancy
- Provide excellent customer service via email / phone call
Vaccination / Clinic Assistant
ASPENHEALTH Pte Ltd
05.2021 - 01.2023
- Schedule patient appointments and courier services for bio samples
- Attentive and quick to provide essential medical equipment / basic assistance during patient consultation
- Maintain an organised filling system of medical records to be retrieved when required
- Dispense medication with clear dosage instructions, potential side effects and drug interactions
- Settle billing and file insurance claims
- Maintain strict patient confidentiality and strict adherence to PDPA regulations
Auxiliary Police Officer (Armed)
Certis Cisco
07.2018 - 07.2019
- Undergo comprehensive training on law enforcement procedures, use of force, public relations, and emergency responses
- Completed courses on crowd management, first aid, laws and regulations
- IPPT and firearms training and certification to enforce/mantain public safety
- Maintain vigilant surveillance to areas under the Protected Places Act when deployed
- Promptily identify and respond to any suspicious activities or security breaches
- Co-ordinate with the airport police to provide enhanced security measures and assistance
Education
GCE 'O' Levels -
Coral Secondary School
01.2014
Skills
- Adaptability and flexibility
- Strong Work Ethic
- Effective communication
- Attention to detail
- Tech-savvy nature
- Microsoft Office
Languages
English
Malay
Timeline
Clinic Executive
Minmed Group Pte Ltd
09.2024 - 03.2025
Reservations Executive
GP Hotels Management Pte Ltd
06.2023 - 08.2024
Vaccination / Clinic Assistant
ASPENHEALTH Pte Ltd
05.2021 - 01.2023
Auxiliary Police Officer (Armed)
Certis Cisco
07.2018 - 07.2019
GCE 'O' Levels -
Coral Secondary School
Similar Profiles
Hannah HoHannah Ho
Clinic Assistant at Minmed Group Pte LtdClinic Assistant at Minmed Group Pte Ltd
NIRMAL JERAMANNIRMAL JERAMAN
SITE MANAGER at MINMED GROUP PTE LTDSITE MANAGER at MINMED GROUP PTE LTD
Sherly OngSherly Ong
Clinic Manager Lead at Minmed Group Pte LtdClinic Manager Lead at Minmed Group Pte Ltd
Yue Ting Giselle LiawYue Ting Giselle Liaw
Clinic Executive at K W Ong Medical Consultancy Pte LtdClinic Executive at K W Ong Medical Consultancy Pte Ltd
Jagani ThayalanJagani Thayalan
Clinic Executive / Case Manager at Better Life Psychological Medicine ClinicClinic Executive / Case Manager at Better Life Psychological Medicine Clinic