NGUYEN KHANH TOAN

• Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
• Administered medications and treatments while following clinical protocols and safety procedures.
• Managed patients recovering from medical or surgical procedures.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.

• Assessed patient conditions and documented vital signs, symptoms, and care responses accurately.
• Administered medications and treatments while following clinical protocols and safety procedures.
• Coordinated patient care plans with physicians, therapists, and interdisciplinary healthcare teams.
• Monitored changes in patient status and escalated concerns promptly for timely intervention.

• Operated assembly line machinery to ensure efficient production flow.
• Assembled components according to quality standards and specifications.
• Conducted routine inspections to identify defects and maintain product quality.
• Collaborated with team members to optimize workflow and minimize downtime.

This is the job that gives me the most memories. It's simply a part-time job but it helps me increase my confidence when speaking in front of a crowd. I have made many new friends and satisfied my passion for reading.

• Managed inbound and outbound calls, resolving customer concerns with accurate information and professional service.
• Documented call details in CRM systems, maintaining complete records and updated case histories.
• De-escalated complex complaints using active listening and conflict resolution techniques.