Work History
Education
Skills
Project Holding
Personal Information
Timeline
Generic

NGUYEN NGOC LAN ANH

Tokyo City

Work History

Assitant Restaurant Management

おぼんdeごはん – Byo Company
01.2022 - Current
  • Overseeing restaurant employees and ensuring staff’s performance in both in the kitchen and in front of house serivice
  • Assisting in training new hires and maitain high standards of service, and food quality control
  • Monitoring inventory levels, placing orders for supplies and managing stock to ensure smooth restaurant operations
  • Assisting Restaurant Manager in operational tasks such as monthly checking equipment, handling staff shift schedule, daily financial report.

Client Manager

FindSoft Company
01.2020 - 01.2021
  • Acted as the primary point of contacts for clients and internal team, delivering exceptional serivce and support for software solution and technical products
  • Participated in the briefing stage of projects, translated client’s requirement in to technical specifications and collaborating with internal teams to ensure successful project implementation
  • Collaborated closely with service teams to propose up-scaled service to clients, ensured timely resolution of client isues and delivery of quality solutions
  • Tracked and reported on key metrics related to client satisfaction, retention and revenue growth.

Digital Account Manager

Lion and Lion ( Business Development)
01.2019 - 01.2020
  • Operational, planing and execution activities with partners, suppliers (Creative campaign, email marketing, media plan, digital production at whole)
  • Managed projects from procurement to commision
  • Negotiated and mânged third party contracts related to project availables
  • Participated UX/UI Web & App production stages to consult service related, product report
  • Supervising reporting, Digital plan, roadmap creation.

Digital Account Manager

Wunderman Thompson Vietnam
01.2017 - 01.2019
  • Managed project activities & suppliers related to Integrated campaign/Digital Production/ Media Booking/ Production House
  • Analyzed deffectiveness of campaign (TVC, Activations, Digital channel, E-com, Data report, SEO & SEM)
  • Managed the strategy and execution from ATL to BTL (work with BTL agencies OOH & Trading design materials)
  • Participated in TVC production stages including creative development, call out production house brief, logistics, risk management, post-production oversight, distribution, legal compliance
  • Project Holding: HSBC (Social Fanpage Daily & Campaign Management, Sunstory Pepsico (Twister, Lipton), Diageo- Johnnie Walker (Social Fanpage & Event), Vinaphone (Integrated campaign, Data source , Marico (Sedure product campaign).

Digital Supervisor – Account Planner

CHUOSENKO VIETNAM
01.2018 - 12.2018
  • Managed project activities & suppliers related to Digital Production/ Media Booking/ Production House/ Outdoor agencies
  • A member of Strategic Planning team: support & contribute idea to IMC plan, provide with detailed digital execution plan
  • Focusing on Detailed Digital Plan, Digital Campaign Execution, and Media tasks related
  • Project Holding: Ajinomoto (Digital at whole) - Ajimayo (Digital platform at whole, research), Ronto, Zott Vietnam.

Digital Account Executive

MASH – The Purpose Group
01.2015 - 01.2017
  • Managed project activities & interactive studio team to deliver material required
  • Supported in planning sessions and pitching - Brand campaign as Digital lead generation, PR, SEO & SEM, Data tracking
  • Worked with KOLs & Talent Agency
  • Led music video production for flagship campaign, oversaw coordination with creative teams, budget management, scheduled and ensured client approval for final deliverables
  • Project Participation: Vinasoy – Nhà là nơi 2016 & Gieo an lành Tết 2017( Integrated Campaign), Dove Demi (product launching – Digital campaign), Johnson & Johnson – Social (Facebook Always on), LIN (Mobile Application), Dimond Island (Digital Web & Media performance).

Account Executive

DINOSAUR ADVERTISING COMPANY
01.2014 - 01.2015
  • Managed projects and time schedule
  • Participated in planning ideas and concepts
  • Worked with marketing department of brands based on services from requirement such as Vera (Design Community website), NEM ( Design Brand Identity), VIB (Design Mastercard), 380Flowers (Making Viral Clip),etc.

Education

Bachelor of Business Management -

University of Greenwich - ERC International
01.2011 - 04.2014

Certificate - UX/UI Design Thinking

Nordic Coder Academy
Ho Chi Minh City

UX/UI Design Thinking - UX Foundation

Interaction Design Foundation
United States
2024.01 - Current

Skills

Operations Management

Project Holding

  • Itelecom (Web & App Production)
  • SIH – (Internal data system management)
  • Diageo, TetraPark, Popeyes (ptiching), DHL Vietnam
  • Winpro Unza Vietnam (Enchanteur, Bio Essence, Dashing)
  • Samsung 68 (Product Display Event – Digital communication)
  • Hermes, YSL, CLINIQUE, Lego, etc.
  • HSBC (Social Fanpage Daily & Campaign Management, Sunstory Pepsico (Twister, Lipton), Diageo- Johnnie Walker (Social Fanpage & Event), Vinaphone (Integrated campaign, Data source, Marico (Sedure product campaign)
  • Ajinomoto (Digital at whole) - Ajimayo (Digital platform at whole, research), Ronto, Zott Vietnam
  • Vinasoy – Nhà là nơi 2016 & Gieo an lành Tết 2017 (Integrated Campaign), Dove Demi (product launching – Digital campaign), Johnson & Johnson – Social (Facebook Always on), LIN (Mobile Application), Dimond Island (Digital Web & Media performance)
  • Vera (Design Community website), NEM (Design Brand Identity), VIB (Design Mastercard), 380Flowers (Making Viral Clip), etc.

Personal Information

Date of Birth: 08/05/92

Timeline

UX/UI Design Thinking - UX Foundation

Interaction Design Foundation
2024.01 - Current

Assitant Restaurant Management

おぼんdeごはん – Byo Company
01.2022 - Current

Client Manager

FindSoft Company
01.2020 - 01.2021

Digital Account Manager

Lion and Lion ( Business Development)
01.2019 - 01.2020

Digital Supervisor – Account Planner

CHUOSENKO VIETNAM
01.2018 - 12.2018

Digital Account Manager

Wunderman Thompson Vietnam
01.2017 - 01.2019

Digital Account Executive

MASH – The Purpose Group
01.2015 - 01.2017

Account Executive

DINOSAUR ADVERTISING COMPANY
01.2014 - 01.2015

Bachelor of Business Management -

University of Greenwich - ERC International
01.2011 - 04.2014

Certificate - UX/UI Design Thinking

Nordic Coder Academy
NGUYEN NGOC LAN ANH