NEIL RYAN R. CENTINA

• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Executed record filing system to improve document organization and management.
• Contributed to a positive work environment by providing professional assistance to colleagues when needed.
• Enhanced team productivity with thorough record-keeping and timely correspondence management.
• Maintained confidentiality of sensitive information while managing files, records, and communications diligently.
• Ensured accuracy in documentation by proofreading materials, maintaining records, and updating databases regularly.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

• Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.

• Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each aircraft cabin.
• Promoted a positive image of the airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
• Achieved consistent customer satisfaction through diligent adherence to company cleanliness policies.
• Received recognition from supervisors for consistently exceeding performance expectations in terms of speed and quality of work delivered.

Cleans the used rooms

• Monitored emails, organized inbox, and prioritized messages for supervisor.
• Answered and screened calls to provide information, schedule appointments and take detailed messages.
• Facilitated smooth operations with proficient data entry and document management for various projects.
• Maintained a well-organized database system for improved information accessibility in daily operations.
• Completed business correspondence, transcription, and data entry.
• Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
• Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
• Conferred with customers by telephone, chat or email to provide information.
• Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
• Managed CRM input, exports and clean up.
• Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
• Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
• Executed travel arrangements by researching and booking flights and accommodations.
• Researched topics and events to support supervisor's work agenda and projects.
• Organized and managed team tasks using Trello and Asana.
• Promoted company values through consistent representation of brand voice in all written communications.
• Ordered gifts for clients for holidays and in recognition of special accomplishments.