Music (Singing, song writing)
Narmadha Kanmani
Scrum Master/ Business Analyst
Tokyo
Summary
A dedicated fun loving business strategist with experience in cross functional collaboration and client-facing roles. Committed to simplifying complex workflows and fostering a culture of efficiency and clarity.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
4
4
Languages
Work History
Consultant
Capgemini
01.2021 - Current
- Led Scrum practices across 3 teams to ensure smooth and timely delivery
- Enhanced product development efficiency and minimized production issues
- Leveraged Agile methodologies to maintain high capacity without overburdening teams
- Provided hands-on technical and DevOps support during resource constraints
- Skilled in analyzing systems and business flows to translate business needs into clear functional requirements
- Facilitating effective communication-especially with Japanese stakeholders
- Experience in designing payment solutions, focusing on optimizing transaction flows, enhancing user experience and aligning with business goals
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
- Coordinated with external partners and vendors to deliver comprehensive solutions that meet clients' diverse needs.
Education
Bachelor of Technology - Electronics and Communication Engineering
SRM Institute of Science And Technology
04.2017 - 01.2021
Skills
Project Planning
Certification
Microsoft Azure Fundamentals
Interests
Art (Traditional, Digital)
Timeline
Consultant
Capgemini
01.2021 - Current
Bachelor of Technology - Electronics and Communication Engineering
SRM Institute of Science And Technology
04.2017 - 01.2021
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