Nahoko Yamamoto
Victoria
Summary
Eight months in Canadian customer service honed multitasking and time management skills in a dynamic restaurant setting. Demonstrated ability to engage and communicate effectively with diverse individuals, fostering positive interactions. Cultivated a supportive environment through a kind and caring approach with customers and colleagues. Guided 40 mentees in job searches via strategic event coordination and mentorship.
Overview
5
5
years of professional experience
Work History
Mentor and Event Coordinator
TKF Project
Tokyo
12.2024 - Current
- Guided 40 mentees through personal and professional development plans for their job hunting.
- Evaluated progress and provided constructive feedback regularly.
- Created promotional materials such as posters, flyers, and email campaigns to publicize upcoming events.
- Organized student events to provide valuable information for Japanese job hunting.
Data Scientist Intern
GEOTRA Co.
Tokyo, Remote
11.2024 - 04.2025
- Presented findings through visualizations using Tableau for stakeholder understanding.
- Conducted exploratory data analysis to identify trends and patterns in data sets.
- Used Python programming language for data manipulation and statistical modeling tasks.
Geographic Information Systems Engineer Intern
Nightley Inc
Tokyo
12.2023 - 12.2024
- Contributed to both the Development and Data Consulting departments, leveraging technical expertise and analytical skills
- Conducted trial experiments on new datasets for potential internal implementation
- Performed data analysis using BI tools such as Tableau
- Visualized geospatial data on maps using GIS software, including QGIS and ArcGIS pro
- Created comprehensive reports to present analysis results effectively
Server
Sushi California
Coquitlam
03.2022 - 12.2022
- Operated POS terminals to input orders, split bills, and calculate totals.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Trained new employees to perform duties.
- Picked up phone call and took to-go order
- Cash Closing
- Cleaned tables and chairs to prepare dining area for next customers.
- Packing to-go orders
Baker
Kanadell Japanese Bakery
Burnaby
08.2021 - 12.2021
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
- Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
Store Clerk
Family Mart
Tokyo
11.2020 - 02.2021
- Cash register operation
- Received deliveries, scanned packages and updated orders in internal database.
- Greeted and engaged customers warmly, and often learning customer names, product preferences and interests.
- Restocked shelves continuously with creative displays, keeping products available, visible and eye-catching to customers.
- Coffee beans replenishment
- Side dish preparation
- Newspapers returning process
Delivery Man
UberEats
Tokyo
11.2020 - 02.2021
- Delivered items to customers and presented invoices for payments.
Education
Bachelor of Science - Geomatics
University of Victoria
Victoria, BC06-2026
Skills
- Cash management
- Baking equipment operation
- Staff Training
- Check payment processing
- Dining customer service
- Table setting arrangements
- High-Volume Dining
- Menu Memorization
- Data analysis
- Geospatial visualization
- Event coordination
- Project management
Languages
English
Professional
Timeline
Mentor and Event Coordinator
TKF Project
12.2024 - Current
Data Scientist Intern
GEOTRA Co.
11.2024 - 04.2025
Geographic Information Systems Engineer Intern
Nightley Inc
12.2023 - 12.2024
Server
Sushi California
03.2022 - 12.2022
Baker
Kanadell Japanese Bakery
08.2021 - 12.2021
Store Clerk
Family Mart
11.2020 - 02.2021
Delivery Man
UberEats
11.2020 - 02.2021
Bachelor of Science - Geomatics
University of Victoria
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