Nagomi Nakata
Part-time Job
Toda,Saitama
Summary
With a proven track record at Le Ciel Blue, I excel in guest services and problem-solving, enhancing customer satisfaction and operational efficiency. My expertise spans hospitality, customer support, and facilities maintenance, ensuring top-notch service and environment. Skilled in communication and adaptability, I significantly contribute to team success and customer experience.
Overview
2
2
years of professional experience
1
1
Language
Work History
Event Staff Member
Le Ciel Blue
11.2024 - Current
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Supported catering staff in providing quality food service for guests during events, maintaining cleanliness and organization.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Oversaw event operations to keep running smoothly.
Restaurant Waiter
Billboard Live
07.2024 - 10.2024
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
Floor Staff Member
Kaikatsu Club
09.2022 - 07.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company policies for secure financial management.
- Assisting to the customer’s booked room
- Cleaning the room after the customer left.
Education
Bachelor - International Studies
Kwansei Gakuin University
Nishinomiya, Hyogo03.2024
Skills
Guest services background
Facilities maintenance
Security Monitoring
Food and beverage experience
Hospitality background
Cleaning and sanitization
Customer support
Problem-Solving
Excellent Communication
Decision-Making
Flexible and Adaptable
Active Listening
Timeline
Event Staff Member
Le Ciel Blue
11.2024 - Current
Restaurant Waiter
Billboard Live
07.2024 - 10.2024
Floor Staff Member
Kaikatsu Club
09.2022 - 07.2024
Bachelor - International Studies
Kwansei Gakuin University