Mustarin Tamanna
Associate Manager, GSET Inc.
Summary
I aspire to work for an organization that promotes professional growth and offers a challenging and rewarding career. I aim to use my knowledge and skills to make a meaningful contribution to the world around me. I seek a full-time position that presents professional challenges, allowing me to utilize my interpersonal skills, excellent time management, and problem-solving abilities.
Overview
12
12
years of professional experience
18
18
years of post-secondary education
2
2
Certifications
Work History
Associate Manager
GSET Inc.
04.2022 - Current
- Onboarded 100+ new trainers
- Supervised the schedule of [150+] staff members.
- Maintained [70%] conversion rate by handling trial lessons with accuracy and efficiency.
- Introduced a confirmation deadline system to reduce scheduling errors.
Part-Time English Teacher
Tokyo Global Gateway
09.2018 - 01.2022
- Worked as a guide and for students along with creating a fun atmosphere
- Provided instructional scaffolding for conversation
- Participated in activities which included performing a new dance, designing a marketing campaign, programming a robot, and engaging in role-play scenarios.
Business Management Intern
RK International
01.2018 - 10.2021
- Collaborated with sales representatives from various companies.
- Supervised daily business transactions at both B2B and B2C levels.
- Prepared and managed correspondence, documents, and reports.
- Contributed to product and pricing structure decisions and defined end-user client relationship frameworks.
Online English Teacher
Kimini
05.2020 - 08.2020
- Worked with learners from age 5-85 years old
- Managed allotted learning time (25 minutes) to maximize student progress
- Provided a progress report after every lesson.
Student Volunteer
Bangladesh Physics Olympiad
01.2013 - 01.2017
- Worked with 70+ team members to effectively plan seating arrangements for around 2000 participants
- Assisted guests and participants with directions and any other questions
- Participated in decorating the venue on the day before the event.
Education
Bachelor of Arts in Business & Economics -
Tokyo International University
Saitama, Japan 04.2018 - 03.2022
CAIE O & A Levels - undefined
Presidency International School
Chittagong, Bangladesh 08.2003 - 06.2017
Skills
- Operations Management
- Employee Performance Evaluations
- Employee Scheduling
- Hiring and Training
- Customer Service
Certification
IELTS (7.5)
Languages
Bengali
Native language
English
Advanced
C1
Hindi
Elementary
A2
Japanese
Elementary
A2
Timeline
Associate Manager
GSET Inc.
04.2022 - Current
TOEIC (970)
01-2022
Online English Teacher
Kimini
05.2020 - 08.2020
Part-Time English Teacher
Tokyo Global Gateway
09.2018 - 01.2022
Bachelor of Arts in Business & Economics -
Tokyo International University
04.2018 - 03.2022
Business Management Intern
RK International
01.2018 - 10.2021
IELTS (7.5)
09-2017
Student Volunteer
Bangladesh Physics Olympiad
01.2013 - 01.2017
CAIE O & A Levels - undefined
Presidency International School
08.2003 - 06.2017
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