Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Morgan Gamboa-Calderon

Atsugi

Summary

Versatile candidate with experience providing outstanding customer service. Proven ability to handle a variety of tasks with accuracy, efficiency, and a high degree of professionalism. Demonstrated proficiency in managing front business operations such as greeting visitors, answering phone calls, providing information, and scheduling.

Overview

5
5
years of professional experience

Work History

Assistant Manager/Food Service Handler

Smoothie Shuttle
01.2025 - 07.2025
  • Assisted in supervising daily operations, ensuring adherence to quality standards and service excellence.
  • Trained new staff on proper food handling techniques and safety protocol.
  • Collaborated with team members to maintain a smooth workflow during peak service hours, contributing to an efficient operation.
  • Monitored food safety practices in work area.
  • Maintained a clean and welcoming dining environment, performing regular cleaning to ensure adherence to food safety regulations

Front Desk Receptionist

Bodyzone Fitness
06.2023 - 08.2024
  • Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
  • Provided a high level of customer service to all members.
  • Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously.
  • Managed incoming calls, provided detailed membership/gym information or taking detailed messages as necessary.
  • Processed payments received from customers via cash or credit card transactions accurately and efficiently.
  • Maintained an organized front desk area, ensuring all forms were up to date and available for members/visitors.
  • Maintained cleanliness and organization of workout areas and equipment.

Print & Marketing Sales Associate

Staples
03.2022 - 12.2022
  • Provided customer service regarding print job specifications and pricing information.
  • Employed excellent communication skills when interacting with customers in person or over the phone.
  • Communicated with vendors to order materials needed for specific jobs or projects.
  • Loaded paper into feeders, adjusted settings for size, color, type, quantity, and monitored output during the run.
  • Maintained a safe work environment by adhering to safety regulations and protocols.
  • Conducted regular quality checks on finished products prior to pickup.
  • Maximized efficiency by prioritizing tasks according to urgency level.
  • Collaborated with design teams to create layouts that met client specifications for printed products.
  • Assisted with production of large scale print jobs, including laminating, binding and cutting.
  • Participated in training sessions to become familiar with new products or services offered by the company.
  • Troubleshot technical problems related to digital printing processes such as incorrect colors or poor registration.

Store Clerk

The UPS Store
06.2020 - 12.2021
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Operated cash register for cash, check, and credit card transactions.
  • Ensured all outgoing mail was properly addressed, sealed, stamped and ready for delivery.
  • Accurately sorted and distributed incoming mail to designated mailboxes, utilizing knowledge of organizational layout.
  • Performed daily opening and closing duties such as counting money, balancing register drawers and reconciling receipts with sales totals.
  • Answered incoming calls from customers regarding inquiries about products or services.
  • Maintained cleanliness and organization of store shelves and backroom area.

Education

Bachelor of Science (B.S.) - Agribusiness

California State University-Fresno
Fresno, CA
12.2022

Associate in Arts (A.A.) -

Cottey College
Nevada, MO
05.2020

Skills

  • Time Management
  • Multitasking
  • Customer Service
  • Computer skills
  • Interpersonal skills
  • Attention to detail

References

References available upon request

Timeline

Assistant Manager/Food Service Handler

Smoothie Shuttle
01.2025 - 07.2025

Front Desk Receptionist

Bodyzone Fitness
06.2023 - 08.2024

Print & Marketing Sales Associate

Staples
03.2022 - 12.2022

Store Clerk

The UPS Store
06.2020 - 12.2021

Bachelor of Science (B.S.) - Agribusiness

California State University-Fresno

Associate in Arts (A.A.) -

Cottey College

Similar Profiles

CREATE PROFILE
Morgan Gamboa-Calderon