Talented Logistics Specialist with detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating both inbound and outbound schedules. Highly organized and forward-thinking team player with proven ability to coordinate and manage transportation of goods and materials. Skilled in inventory management, route optimization and supply chain management. Demonstrated success in developing strategies to reduce transportation costs and improve organizational efficiency.
Overview
17
17
years of professional experience
14
14
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Logistics Specialist and Shipping Coordinator
Serimax Welding Services (Malaysia) Sdn Bhd
06.2014 - Current
Responsible to lead communications within Shipping issues, schedules, and coordinates both domestic and international land-sea-air freight associated transactions, ensures target date of project shipment is achieved per company objective.
Responsible to prepare shipping documentation, maintains records, and coordinates logistics for shipment requirement, including update and maintain all completes shipping transactions in appropriate system, Responsible to provide tracking or shipping history information to immediate superior, project managers and other team members when appropriate, or client whenever necessary, Responsible to coordinate and prepares packaging of project shipment with appropriate labels and specification compliance to land-sea-air freight standard and regulatory per region of destination.
To provide guidance to other team members pursuant shipping-related issues whenever appropriate and effectively communicates status of Shipping/Receiving activities to other team members as and when appropriate.
To coordinate land-sea-air freight effectively, efficiently, and timely through appointed shipping and forwarding agent.
To regularly communicate shipping volumes and priorities closely with immediate superior, project managers and other team members, optimizing available resources and schedule.
To maintain knowledge of current international import/export regulatory requirements, communicate and share with other team members, create, and update applicable standard operating procedures as necessary, work closely with project supply, project management, crewing department to ensure effectiveness and continuity of shipping and crewing department, supporting another department, project and region.
Evaluated potential risks in supply chain, creating contingency plans to mitigate disruptions in critical operations.
Negotiated contracts with suppliers, securing favorable terms that contributed to overall cost savings initiatives.
Enhanced customer satisfaction by proactively resolving shipping issues and providing timely updates on order status.
Lead team responsible for managing imports/exports documentation process ensuring timely and accurate completion of all shipping documents.
Coordinated cross-functional teams to execute complex logistics projects on time and within budget.
Conducted comprehensive audits of logistics processes to identify areas for improvement and cost reduction opportunities.
Reduced transportation costs through strategic route planning and carrier negotiations.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Coordinated incoming and outgoing shipments to maintain schedules.
Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
Generated monthly performance reports to track and analyze shipping trends.
Head Of Administrative Operations (FMCG)
GreenMove International Logistics Port Klang
04.2012 - 06.2014
Oversee safe receipt, storage, retrieval, and timely dispatch of goods.
Deal with planning, administration, and general management issues, which include day-to-day supervision of staff, and overseeing work organized by team leaders.
Motivating, organizing, and encouraging teamwork within workforce to ensure set productivity targets are met.
Training staff and monitoring their performance and progress
Communicating with other departments, staff groups and customers; overseeing stock control and processing orders
Ensuring quality, delivery and budget objectives are met
Delivering and fulfilling objectives and directions from operation's headquarters; carrying out responsibilities for use of automated and computerized system
Responding to and dealing with customer communication by email, fax and telephone
Keeping stock control systems up to date and planning future capacity requirements
Producing regular reports and statistics on a daily, weekly, and monthly basis; briefing team leaders on issues for that day
Check and verify invoice (payable and receivable)
Monitor performance of third-party handler and Logistics Company
Ensuring health, safety, cleanliness, and security of work environment
Overseeing planned maintenance of vehicles, machinery, and Equipment
Monitor loading/discharge and unstuffing/stuffing operations and to advise best method to carry particular task/handling exercise.
Communicate and liaise with 3PL service provider and handling contractor on monthly basis.
Delegate task to subordinate by daily basis.
Monitor warehouse floor loading capacity and stowage plan
Ensure inventory record is up to date for onwards submission to client and top management.
Verify invoices for payment arrangement and payment submission.
Advise top management on draft agreement and company policy.
Laise and communicate with government agencies such as MITI, MAQIS, DOA, MOT etc.
Organized and detail-oriented with a strong work ethic.
Gained extensive knowledge in data entry, analysis and reporting.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Managed time efficiently in order to complete all tasks within deadlines.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Identified issues, analyzed information and provided solutions to problems.
Developed strong communication and organizational skills through working on group projects.
Operations Executive
GreenMove International Logistics (M) Sdn Bhd
10.2010 - 04.2012
Supervise entire company operations and services provided.
Lead team to ensure target and organizational goal is achieved.
Handling all Port Klang Free Zone requirement and documentation
Preparing stock report for onwards submission to Free Zone Authority
Liaising and communicating with Port Klang Free Zone Authority in respect of warehouse leasing, safe working load, floor loading capacity, rules, and regulation
Prepare monthly stock (inbound and outbound) to top management
Control company budget and prepare P&L report.
Plan Strategic Business Objectives
Represent company.
Communicate and entertain client in their daily request.
Provide leadership, coordination, and day-to-day management to implementation functions.
Provide Solutions to customer for any special requirement.
Used data-driven decision-making techniques to identify areas of improvement within operations processes.
Managed budgets effectively while balancing competing priorities, ensuring optimal allocation of resources towards critical projects.
Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
Implemented strategic initiatives that resulted in significant improvements in operational performance.
Optimized supply chain management to ensure effective inventory control and reduced lead times for customers.
Collaborated with executive leadership on key initiatives, providing valuable insights from operational perspective.
Reduced operational costs through identification of inefficiencies and implementation of cost-saving measures.
Ensured compliance with industry regulations through diligent oversight of all aspects of operations management.
Implemented innovative solutions that addressed ongoing challenges faced by organization, leading to successful outcomes.
Developed strong relationships with vendors, leading to improved service levels and increased collaboration opportunities.
Head of Section (Warehouse and Distribution)
Johor Port Berhad (MMC GROUP)
01.2010 - 10.2010
Oversee efficient receipt, storage, and dispatch of wide range of goods.
Ensure workplace health and safety requirements are met and take responsibility for security of building and stock.
Liaising with customers, suppliers, and transport companies
Planning and monitoring storage, delivery, and dispatch of orders
Overseeing stock control and processing orders
Ensuring quality, delivery budget and environmental objectives are met.
Fulfilling objectives and directions from operation's headquarters
Coordinating use of automated and computerized systems
Responding to and dealing with customer communication by email, fax and telephone; Keeping stock control systems up to date
Planning future capacity requirements
Organizing recruitment and training of staff, as well as monitoring staff performance and progress
Motivating, organizing and encouraging teamwork within workforce to ensure set productivity targets are met; producing regular reports and statistics on daily, weekly and monthly basis; briefing team leaders on daily basis; visiting customers to monitor quality of service are receiving; maintaining standards of health and safety, hygiene and security in work environment, for example, ensuring that stock such as chemicals and food are stored safely; overseeing planned maintenance of vehicles, machinery and equipment.
Exercised leadership capabilities by successfully motivating and inspiring others.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Organized and detail-oriented with a strong work ethic.
Managed time efficiently in order to complete all tasks within deadlines.
Cultivated interpersonal skills by building positive relationships with others.
Head of Marine, Insurance and Investigation Section
Johor Port Berhad (MMC GROUP)
06.2008 - 01.2010
Protect and indemnify company against any loss, damage, or claims
Prepare and adapt risk improvement plan to prevent repetition of incident/accident
Liase and communicate with insurance broker or insurer in respect of claims and coverage
Protect and indemnify organization against any loss claims by third party
Prepare and implement risk improvement to prevent repetition of incident/accident
Liase and communicate with Insurer/ Broker in respect of claims and coverage
Liase, communicate and offer settlement to customer in respect of claims to their property
Review the company insurance policy to ensure it is adequately covered
Receive and reconcile claims and supporting docs for onwards submission to the appropriate party
Prepare monthly report for top management review
Monitor rice shipment (BERNAS) and ensure all cargo handler such as stevedore is working perfectly and mitigate the loss amount (spillages)
Ensure loading and discharging exercise properly conducted
Ensure equipment used for loading/discharging/stuffing/unstuffing activity is as per handling SOP
Advise and prepare risk improvement program for top management review and implementation
Liase and communicate with shipping dept (internal) on claim and stevedores’ performance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Conducted audits of registrations, insurance verifications, and insurance denials.
Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
Prepared insurance claims for submission to clearinghouses or insurance companies.
Handled insurance and liability issues by coordinating with insurance companies and managing claims.
Verified insurance and registration data.
Issued appropriate insurance documentation and identification.
Investigated insurance claims denials and appeals.
Marine and Insurance Surveyor
Great Asia Cargo Control Services (M)Sdn Bhd
07.2007 - 12.2007
Survey and prepare loss report for cargo loss reimbursement
Prepare stowage plan for loading purposes and monitor the entire loading process
Exercising all marine survey such as: Loading survey, Bunker Survey, P&I loss survey, Container Survey, and etc.
Provided training and guidance to new surveyors, contributing to the team''s overall success and skill development.
Developed a streamlined method for organizing survey data that saved time while maintaining accuracy.
Collaborated with underwriters to assess risks, contributing to improved policy pricing and coverage decisions.
Provided expert witness testimony in legal proceedings involving insurance disputes when required.
Established strong rapport with clients through professionalism, responsiveness, and attention to detail during surveys.
Increased claim-processing efficiency by submitting complete documentation as per company guidelines.
Streamlined survey processes for increased efficiency and consistency in data collection.
Assisted clients in understanding their insurance needs by providing clear explanations and recommendations based on survey findings.
Improved customer satisfaction by conducting thorough insurance surveys and providing accurate reports.
Education
MBA - Business Administration
University Teknologi Malaysia
Johor, Malaysia
04.2001 -
BBA - Bussiness Logistics And Supply Chain Management
Wawasan Open University Malaysia
Johor , Malaysia
04.2001 - 04.2015
Diploma - Maritime Studies
RETI/RMCC
Skills
Loss claim procedure
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Additional Information
MYR 10,700, Johor, Penang, anywhere in Malaysia, Members of Malaysia lifesaving society. Possess Basic Safety Training, Tanker Familiarization, Confined Chamber and Smoke House, Basic Rigging and Slinging, Firefighting cert, and training. Experienced in Port Operation, Warehouse Management, Insurance claim procedure and policy, Risk Improvement, Cross Border Trucking, Freight Management, Land Transport arrangement, Shipping and handling of goods, Custom Clearance and Forwarding. Able to operate forklift., Male, 34 years, (+60) 04-6492125, Malaysia
Personal Information
Expected Salary: MYR 10,700
Certification
Confined space and smokehouse
Timeline
Logistics Specialist and Shipping Coordinator
Serimax Welding Services (Malaysia) Sdn Bhd
06.2014 - Current
Fortklift competency
02-2014
Head Of Administrative Operations (FMCG)
GreenMove International Logistics Port Klang
04.2012 - 06.2014
Operations Executive
GreenMove International Logistics (M) Sdn Bhd
10.2010 - 04.2012
Head of Section (Warehouse and Distribution)
Johor Port Berhad (MMC GROUP)
01.2010 - 10.2010
Head of Marine, Insurance and Investigation Section
Johor Port Berhad (MMC GROUP)
06.2008 - 01.2010
Marine and Insurance Surveyor
Great Asia Cargo Control Services (M)Sdn Bhd
07.2007 - 12.2007
Confined space and smokehouse
06-2007
Basic Rigging and Slinging
06-2007
Basic Life Saving Course
08-2005
MBA - Business Administration
University Teknologi Malaysia
04.2001 -
BBA - Bussiness Logistics And Supply Chain Management
Wawasan Open University Malaysia
04.2001 - 04.2015
Diploma - Maritime Studies
RETI/RMCC
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