Summary
Overview
Work History
Education
Skills
References
Timeline
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Mohamad Naquib Bin Khalid

Mohamad Naquib Bin Khalid

Klang

Summary

Accomplished Team Manager at SENHENG ELECTRIC (KL) SDN.BHD with a proven track record in boosting staff morale, achieving sales objectives, and maintaining high customer satisfaction. Demonstrates expertise in inventory management, sales performance analysis, and marketing strategy development. Previous roles include Sales Partner and Office Administrator, showcasing skills in telemarketing, daily sales activities management, and general office administration. Proficient in MS Word, MS PowerPoint, MS Excel, innovation management, and sales KPI management. Career goal is to leverage extensive experience to drive organizational success through strategic leadership and innovative solutions.

Overview

12
12
years of professional experience
2
2
Languages

Work History

Sales Partner

SENHENG ELECTRIC (KL) SDN. BHD
Shah Alam
05.2023 - Current
  • Greet customers and ascertain what each customer wants
  • Generate sales invoice copies for customer records
  • Managed inventory
  • Telemarketing
  • Facilitated aeon loan credit processes for clients
  • Managed daily sales activities
  • Overseeing incoming and outgoing emails
  • Responded to inbound calls and recorded messages
  • Develop engaging product videos for TikTok

Salesperson

Cakra Nila Enterprise
10.2022 - 04.2023
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Technician and Co-owner

Shalafi Enterprise
Klang
02.2013 - 12.2020
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Prepare and monitor sales and purchase invoices
  • Optimized system performance thorough testing and analysis.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Education

Diploma in Culinary Arts

Management And Science University (MSU), Malaysia
04.2001 -

Sijil Pelajaran Malaysia (SPM)

SMK Tengku Ampuan Rahimah, Klang , Selangor
01.2008 - 12.2012

Skills

Microsoft Word

References

Name

Muhammad Fahmi Bin Muhammad Noruladzim

Position

Team Leader, Senheng Mobile Plaza Shah Alam

Phone Number

011 3034 3439

Timeline

Sales Partner

SENHENG ELECTRIC (KL) SDN. BHD
05.2023 - Current

Salesperson

Cakra Nila Enterprise
10.2022 - 04.2023

Technician and Co-owner

Shalafi Enterprise
02.2013 - 12.2020

Sijil Pelajaran Malaysia (SPM)

SMK Tengku Ampuan Rahimah, Klang , Selangor
01.2008 - 12.2012

Diploma in Culinary Arts

Management And Science University (MSU), Malaysia
04.2001 -

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Mohamad Naquib Bin Khalid