Summary
Overview
Work History
Education
Skills
Certification
Timeline

Moe Shiozawa

Sapporo

Summary

Experienced receptionist with over 3 years of experience at Hotel. Excellent reputation for resolving problems and improving guests satisfaction.

Overview

2
2
Certifications
6
6
years of post-secondary education
3
3
years of professional experience

Work History

Receptionist for Hotel

Vessel Hotel
Sapporo
11.2019 - Current
  • Delivered exceptional level of service to guests by listening to concerns and answering questions.
  • Offered friendly and efficient service to all guests, handled challenging situations with ease.
  • Developed team communications and environmental.

Receptionist for Hotel

Hotel Monterey
Sapporo
04.2018 - 10.2019
  • Worked flexible hours;very early morning, weekend, and holiday shifts.
  • Actively listened to guests, handled concerns quickly and solved them.

Education

Linguistics

Hokkaido Bunkyo University , Eniwa In Hokkaido
04.2013 - 03.2018

EF Vancouver, Vancouver In Canada
09.2014 - 09.2015

Skills

Problem solving

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Certification

TOEIC 880

Timeline

TOEIC 880

02-2021
Receptionist for Hotel - Vessel Hotel
11.2019 - Current
Receptionist for Hotel - Hotel Monterey
04.2018 - 10.2019

EIKEN test Pre-1

07-2017
EF Vancouver - ,
09.2014 - 09.2015
Hokkaido Bunkyo University - , Linguistics
04.2013 - 03.2018

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Moe Shiozawa