Miyuki Hattori

Contract administrative work for construction in Yokota Air Base

-Contract Actions

• Awarding task orders (create contract)
• create modifications for existing contract (ex: performance extension/administrative changes/additional work)
• closing out multiple contracts
• accept and processing payments via WAFF
• Facilitated communication between stakeholders throughout the contracting process, ensuring clear understanding of expectations and requirements among all parties involved.
• Advised leadership on complex procurement issues involving legal considerations or high-dollar values, contributing to informed decision-making and effective contract management.

-Administrative work

• Prepare solicitation documents
• prepare documents for warranty requests
• conduct site visits and meetings
• filing and organizing contract documents
• translate between local japanese vendors and the U.S. Government

• Preparation of documents for Internet service applications based on data provided from the sales department.
• Network equipment and connection support for Japanese and foreign customers.
• Enhanced customer satisfaction by promptly addressing and resolving technical issues
• Provided final confirmation for customers contract via phone call.
• Customer data management using Micro Soft Excel and Word.
• Maintained a top class performance in customer service and received the company's award for excellence.