Miyako Tanaka
Saku ,Nagano
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
26
26
years of professional experience
3
3
years of post-secondary education
Work History
Manager
Phase One Japan
Saku, Nagano
04.2013 - Current
- Upskilled staff through targeted training opportunities, enhancing team capabilities. (i.e. Linguistic skill improvement by using translating tools, taking on-line seminars for customs clearance official, license of hazardous material etc.)
- Planned and managed resources to support and deliver factory target of delivery within target date above 80%.
- Identified and resolved operational issues impacting high quality of service as high-end photographic product manufacturer.
- Shared Corporate culture of the Danish headquarters in a form that can be correctly understood in Japanese branch.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
Translator
Nissei ASB
Komoro, Nagano
07.2003 - 05.2008
- Translating existing all Engineering Change Orders from Japanese to English.
- Delivered real-time interpretation services for Engineering and service team with faultless accuracy.
- Support desk for parts sales for customers in abroad.
Team Member
Seiko Epson
Shiojiri, Nagano
07.1999 - 05.2003
- Taking monthly demand forecast monthly from distributors around the world and coordinated production volume between manufacturing and sales.
- Fostered positive employee relationships through communication among different countries.
- Provided leadership for Demand Management team, to deliver accurate figures for production.
Secretary
TDK
Saku, Nagano
10.1997 - 05.1999
- Arranging of invitations or announce letters.
- Scheduling of Managing Director.
- Booking accommodation and tickets for business trip.
- Linguistic support and clerical work for R&D and Patent department.
Education
Bachelor of Economic and Social Studies - International Relationship
University of Wales, Aberystwyth College
UK 09.1994 - 07.1997
Skills
- Conflict resolution
- Customer rapport
- Integrative negotiation
- Agile project management
- Performance development planning
Languages
English
Fluent
Timeline
Manager
Phase One Japan
04.2013 - Current
Translator
Nissei ASB
07.2003 - 05.2008
Team Member
Seiko Epson
07.1999 - 05.2003
Secretary
TDK
10.1997 - 05.1999
Bachelor of Economic and Social Studies - International Relationship
University of Wales, Aberystwyth College
09.1994 - 07.1997
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