Miya Horita
Manly
Summary
10＋years experience in hospitality :)
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Receptionist position. Ready to help team achieve company goals!
Overview
7
7
years of professional experience
Work History
Food and Beverage Attendant
Reef House Resort
02.2025 - 07.2025
- Trained and mentored junior waitstaff on service standards and customer engagement techniques.
- Implemented streamlined processes for order taking, reducing wait times and enhancing guest satisfaction.
Travel Agent Assistant
Mighty Aussie Adventures
02.2025 - 07.2025
- Coordinated travel itineraries, ensuring seamless transitions between flights, accommodations, and activities.
- Managed client inquiries promptly and efficiently, resolving issues quickly to maintain high levels of satisfaction.
Barista
Ripples
07.2024 - 01.2025
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Cabin Attendant
All Nippon Airways
10.2018 - 04.2024
- Enhanced passenger experience by providing exceptional inflight service and attending to individual needs.
- Consistently received positive feedback from both colleagues and passengers for outstanding professionalism, dedication, and service quality provided onboard each flight assignment.
- As a chief purser, managed each flight to ensure seamless coordination among crew members, maximizing efficiency during the flight.
Education
Bachelor of Social Science - Sociology And Anthropology
Sophia University
03.2018
Skills
- Exceptional communication
- Multilingual Proficiency
- Leadership experience
- Friendly and outgoing
- Teamwork and Collaboration
Languages
Japanese
Native language
English
Advanced
C1
Spanish
Upper intermediate
B2
Timeline
Food and Beverage Attendant
Reef House Resort
02.2025 - 07.2025
Travel Agent Assistant
Mighty Aussie Adventures
02.2025 - 07.2025
Barista
Ripples
07.2024 - 01.2025
Cabin Attendant
All Nippon Airways
10.2018 - 04.2024
Bachelor of Social Science - Sociology And Anthropology
Sophia University
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