MIA WANG
Sales Director
5A, 222 Hollywood Rd,Hong Kong
Summary
Relationship Management | Business Development | Real Estate | Hospitality
Dynamic and highly organized sales with over a decade of experience in real estate and high-end service/hospitality sales. Proven track record in project management, team development, and process improvement, driving unparalleled results. Adept at business development with a keen focus on delivering exceptional sales outcomes. Recognized for success in serving discerning high-net-worth individuals (HNWI) and implementing winning strategies in fiercely competitive markets. Proficient in public speaking and fluent in Cantonese, Mandarin, and English, facilitating effective communication with diverse clientele. Renowned as a brand ambassador, fostering enduring relationships with top Chinese and multinational clients. Embraces challenges with enthusiasm and adopts a collaborative team-first approach to achieve ambitious goals.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Senior Project Consultant
Nisade - New World La Plume (seasonal)
12.2023 - Current
- Orchestrated high-quality outcomes by meticulously monitoring project progress and adeptly adjusting plans as necessary.
- Skillfully balanced stakeholder expectations with realistic timelines and budgets, maintaining adaptability in response to evolving requirements and external influences.
- Leveraged persuasive skills to effectively sell New World La Plume property, driving business growth and client satisfaction, particularly cultivating relationships with HNWI (High Net Worth Individuals) for the purchase of luxury resort properties in Hokkaido.
- Cultivated and nurtured robust relationships with clients, ensuring project requirements were comprehensively addressed.
- Devised and executed strategic project plans aligning with overarching business objectives.
- Proactively monitored project performance, identifying areas for enhancement and making timely adjustments to optimize outcomes.
Associate Director
THE EXECUTIVE CENTRE
01.2021 - 10.2023
- Identify, develop, and manage new business and existing client relationships
- Managing sales targets, business plans and daily/weekly/monthly reporting requirements
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes
- Developed sales strategy based on research of consumer buying trends and market conditions
- Drove revenues and team morale by developing and deploying sales contests
- Brought in exceptional candidates to boost team productivity and operational efficiency
- Managing a team of sales professionals as well as driving and executing sales initiatives and strategies across the business
- Providing leadership and guidance to the team, while also creating and maintaining a high-performance sales culture
- To achieve the financial business targets and non-financial targets (ex: customer satisfaction, group training) in a very short period.
Business Development Manager
THE STAR ENTERTAINMENT GROUP
05.2019 - 10.2020
- Actively managed sales and marketing activities with international stakeholders, including VIP clients, sales team, vendors, and affiliates, emphasizing a high-end service approach.
- Identified potential growth opportunities from various markets, developed international sales and marketing campaigns, and coordinated with international business partners to enhance the luxury brand's presence.
- Initiated key client strategies and personalized event planning tailored to VIP clients, consistently achieving sales KPIs of AUD 20M/year over the financial year, showcasing expertise in high-end service selling.
- Generated leads and cultivated long-term client relationships by precisely targeting different customer segments and their lifestyles, such as organizing special VIP events and personalized gifting for special occasions, demonstrating a keen understanding of luxury clientele and relationship-building techniques.
- Met and exceeded sales goals by providing a superior customer experience through knowledgeable and efficient service standards, ensuring satisfaction and loyalty among high-end clientele.
Manager - Business Development
THE EXECUTIVE CENTRE
12.2017 - 04.2019
- Office Leasing, - HONG KONG, HONG KONG Generated leads and closed new business opportunities for leading high-end co-working office space firm in Hong Kong
- Developed and managed new business and existing client relationships Built and maintained relationships with clients, agents, and referral partners
- Clients including leading investment firms, technology start-ups, multinational companies, and major Chinese businesses seeking global expansion.
Assistant Manager
SUNCITY GROUP
12.2012 - 03.2017
- Developed and implemented customer relations management programs aimed at enhancing sales and fostering customer retention, with a focus on cultivating strong relationships with top-tier wealthy Chinese clients and VVIP operation experience.
- Spearheaded the creation and execution of a Customer Reward Program, which included organizing exclusive overseas trips to destinations such as South Korea, USA, Singapore, Malaysia, and Australia for returning clients, demonstrating commitment to personalized service and relationship building.
- Managed VIP sales relationships and supervised a team of eight service staff, ensuring the delivery of exceptional client experiences for Suncity's most valuable customers, showcasing expertise in VVIP client management.
- Provided coaching and training to staff members, setting individual goals and conducting performance evaluations to optimize sales performance and maintain high service standards.
- Consistently achieved sales Key Performance Indicators (KPIs) of HKD 60M monthly over the financial year, reflecting a successful track record in sales management and relationship building.
TV SHOW HOST
MOMO TV
06.2009 - 10.2010
- Developed and hosted live-television shopping programs requiring improvisation and inter-personal skills with entrepreneurs and a live studio audience Partnering with vendors, merchandise planners, and programming managers to develop programs to sell a wide variety of products including cosmetics, clothing, watches, vacation travel, furniture, etc.
Education
Marketing -
University of Wisconsin - Madison, USA
09.2003 - 05.2004
BBA: Public Administration -
Tamkang University - Taipei, Taiwan
09.2002 - 05.2007
Skills
Sales expertise
Partnership Development
Sales Presentations
Networking and relationship building
Sales Strategies
Account Management
New Business Development
Client Relationship Management
Luxury Service Standards
Brand representation
Commercial Real Estate
Residential Real Estate
Timeline
Senior Project Consultant
Nisade - New World La Plume (seasonal)
12.2023 - Current
Associate Director
THE EXECUTIVE CENTRE
01.2021 - 10.2023
Business Development Manager
THE STAR ENTERTAINMENT GROUP
05.2019 - 10.2020
Manager - Business Development
THE EXECUTIVE CENTRE
12.2017 - 04.2019
Assistant Manager
SUNCITY GROUP
12.2012 - 03.2017
TV SHOW HOST
MOMO TV
06.2009 - 10.2010
Marketing -
University of Wisconsin - Madison, USA
09.2003 - 05.2004
BBA: Public Administration -
Tamkang University - Taipei, Taiwan
09.2002 - 05.2007