Misato Hayama
CALTURAL REPRESENTATIVE At Walt Disney World
Kanagawa
Summary
Driven professional with a proven track record in client management and enhancing business operations, notably at Accenture. Skilled in technical understanding and beverage preparation, I excel in teamwork and collaboration, significantly improving customer service experiences. My approach consistently results in positive, measurable outcomes, demonstrating a strong ability to meet and exceed employer expectations.
Overview
7
7
years of professional experience
Work History
Business Architecture Senior Analyst
Accenture
06.2022 - Current
We support our clients' DX business from upstream to downstream.
Sales
GAP Japan
08.2020 - 01.2022
We communicated with customers at the store and proposed products in accordance with their requests.
Barista
Starbucks Japan
03.2018 - 07.2019
As a barista, I served drinks and provided service to customers on a daily basis.
Education
Bachelor of Arts - International Studies
Gakushuin Women's College
Tokyo, Japan03.2022
Skills
Client management
Performance monitoring
Knowledge of business operations
Technical understanding
Beverage Preparation
Espresso machine operation
Opening and closing duties
Cash Handling
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Languages
Japanese
Native language
English
Advanced
C1
Timeline
Business Architecture Senior Analyst
Accenture
06.2022 - Current
Sales
GAP Japan
08.2020 - 01.2022
Barista
Starbucks Japan
03.2018 - 07.2019
Bachelor of Arts - International Studies
Gakushuin Women's College
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