Misako Kawashima
Brisbane,13
Summary
Compassionate Dental Assistant known for high productivity and efficient task completion making use of knowledgeable and experienced. And friendly with several years of success building strong relationships with patients and providing quality support during dental procedures.
Overview
7
7
years of professional experience
Work History
Server
Italian Dining DONA
Tokyo
05.2017 - 03.2021
- Monitored dining room for cleanliness and proper set-up at all times.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server
Ishigamaya Steak Restaurant
Tokyo
04.2017 - 03.2021
- At our restaurant, we proactively identify and acknowledge customers' special occasions. For example, when we notice someone celebrating a birthday or holding flowers during graduation season, I took the initiative to offer a complimentary celebration cake. We were consistently attentive to customers and strive to deliver the highest standard of hospitality at all times.
- Provided excellent customer service to ensure satisfaction.
Dental Assistant/ Concierge
WHITE ESSENCE
Tokyo
10.2020 - 07.2024
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Created individualized wellness plans for clients based on their needs and preferences.
Education
Bachelor of Science - International Food And Agricultural Science
Tokyo University of Agriculture
Tokyo Japan03-2021
Skills
- Equipment Sterilization
- Clinical Support
- Patient Services
- Instrument preparation
- Patient Relations
- Procedure Support
Languages
Japanese
Native/ Bilingual
English
Professional
Timeline
Dental Assistant/ Concierge
WHITE ESSENCE
10.2020 - 07.2024
Server
Italian Dining DONA
05.2017 - 03.2021
Server
Ishigamaya Steak Restaurant
04.2017 - 03.2021
Bachelor of Science - International Food And Agricultural Science
Tokyo University of Agriculture
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