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Highly motivated Freight Forwarder and Supply Chain Specialist with hands-on experience in international logistics, carrier coordination, shipment planning, and documentation management. Skilled in sourcing and negotiating with carriers, optimizing transportation routes, and resolving operational issues under pressure. Strong knowledge of B/L verification, import/export procedures, and CRM/ERP / DAT systems including Andsoft and LoadTracker. Proven ability to improve customer satisfaction, streamline processes, reduce costs, and enhance delivery performance through data-driven decision-making. Adept at communicating with U.S. and European clients, building long-term partnerships, and ensuring smooth, on-time logistics operations.

Detail-oriented Logistics Coordinator & Food Service Supervisor with expertise in optimizing transportation processes and in coordinating food service operations. Proven ability to effectively manage staff, improve supply chain efficiency, and maintain safety and service standards. Dedicated to ensuring timely delivery, resolving issues, and promoting clear communication across teams. Skilled in training staff, managing inventory, and delivering high-quality service in fast-paced environments. Committed to continuous improvement and aligning with organizational goals.

Successful at tracking shipments, updating records, and maintaining open communication with international offices and export authorities. Good documentation, multitasking, and organizational skills.

Proven expert in transportation planning and supply chain coordination, I enhanced shipment efficiency and compliance at DSV Air & Sea. Leveraging strong documentation management and interpersonal skills, I successfully managed high-volume, complex logistics, significantly improving client satisfaction and operational accuracy without exceeding budget constraints.

Misaki Nishii

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Freight Forwarder

Bachelor of Arts - International Studies

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