MIRAI SUZUKI
IT Engineer
TOKYO
Summary
Diversely skilled Technical Engineer with 8 years helping businesses maintain smooth operations and optimal workflow. Driven to enhance functionality through careful and economical application of technical enhancements. Talented at deriving maximum value from existing assets as well as knowing when cost-effective upgrades reach peak return on investment (ROI). Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff. Meticulous Network virtualization system maintaining highly functional digital systems for uninterrupted workflows and consistent productivity. Oversees routine maintenance checks and software update schedules to reduce network downtime and likelihood of security compromises. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
8
8
Certifications
3
3
Languages
Work History
IT Engineer
Freewill Inc.
TOKYO
09.2015 - Current
- Executed troubleshooting and server support in both in-person and remote situations.
- Provided secondary training to personnel struggling with technological tools and systems.
- Performed preventive maintenance on network system, maintaining average uptime of 100%.
- Performed scheduled service work, installations, testing and repairs.
- Provided technical support in both on-site and telephone consultations.
- Maintained service schedule for software and hardware.
IT Network Engineer
ISFnet Group
TOKYO
04.2014 - 07.2015
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Troubleshot complex multi-vendor network service provider issues.
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Escalated emergency technical issues beyond knowledge to maintain optimum up-time.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Recommended options for disaster recovery and remote access security.
- Configured and troubleshot VoIP and multi-media distributed systems and platforms.
Medical Laboratory Technologist
RIGHT LABORATORY
YANGON
11.2011 - 02.2012
- Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
- Processed patient specimens according to priority and documented results.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Kept laboratory in compliance with applicable guidelines and laws.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
- Utilized various medical laboratory equipment to conduct tests and analyses.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.
- Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
- Completed comprehensive diagnostic testing of blood, urine and other body fluids.
Education
Bachelor of Science - Medical Laboratory Technology
UNIVERSITY OF MEDICAL TECHNOLOGY
YANGON,MYANMAR 12.2006 - 10.2010
Associate of Science - INFORMATION TECHNOLOGY
YANGON UNIVERSITY OF DISTANCE EDUCATION
YANGON,MYANMAR 04.2006 - 02.2007
High School Diploma -
BASIC EDUCATION HIGH SCHOOL No.4 TARMWE
YANGON,MYANMAR 06.2003 - 03.2006
Skills
Remote support
System Upgrade Design
Technical Documentation
System Analysis
Troubleshooting and resolution
Server maintenance
System deployment monitoring
Switches and routers
Firewalls
TCP/IP protocol
Firewalls, VPNs and security products
Network security
Storage virtualization
Scripting skills
Network infrastructure administration
Cloud services
Technical Analysis
Customer proposals
Accomplishments
- Achieved 5GC System Infrastructure Project by completing with Virtual Machine System Infrastructure Construction accuracy and efficiency.
- Achieved Satellite System Project through effectively helping with iDirect Satellite Products Construction,Monitoring and Maintenances.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 5 staff members.
- Collaborated with team of 40 in the development of System Construction and Maintenance of Japan Post Office System.
- Collaborated with team of 20 in the development of Cisco Network Project.
- Documented and resolved issues which led to maintain and secure the AWS Platform.
- Achieved production of new computers through effectively helping with pc kitting.
Certification
Diploma in IT
Timeline
IT Engineer
Freewill Inc.
09.2015 - Current
IT Network Engineer
ISFnet Group
04.2014 - 07.2015
Medical Laboratory Technologist
RIGHT LABORATORY
11.2011 - 02.2012
Bachelor of Science - Medical Laboratory Technology
UNIVERSITY OF MEDICAL TECHNOLOGY
12.2006 - 10.2010
Associate of Science - INFORMATION TECHNOLOGY
YANGON UNIVERSITY OF DISTANCE EDUCATION
04.2006 - 02.2007
High School Diploma -
BASIC EDUCATION HIGH SCHOOL No.4 TARMWE
06.2003 - 03.2006