Minh Nguyen
Legal Administrator
Fukuoka,40
Summary
Highly motivated and goal-oriented employee with a background in the hotel industry. Leveraging honed skills in multitasking, active listening, adaptability, and exceptional customer service to build long-lasting relationships with clients. Deep comprehension of customer behaviors and ability to thrive under pressure. Strong understanding of administrative support and document preparation, effectively contributing to the smooth operation of any team. Eager to utilize and further develop strong communication and time-management skills to drive success in next role.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
5
5
Languages
Work History
Legal Administrator
Shift Energy Japan Co., Ltd.
12.2024 - Current
- Collaborated effectively with colleagues across various departments to support the overall success of the legal team.
- Coordinated schedules, invoices for multiple attorneys, resulting in improved time management and organization.
- Handled sensitive confidential information with discretion while maintaining client privacy rights under attorney-client privilege guidelines.
- Maintain and update the project database, project status and tracking reports.
Executive Customer Service Staff
Hilton Spa & Resort
04.2023 - 09.2024
- Greeting and welcoming customers with a friendly and professional demeanor
- Managing food and beverage orders efficiently, ensuring accuracy and prompt service
- Familiarizing guests with daily specials and seasonal menu items, offering recommendations
- Demonstrating exceptional customer service skills by promptly addressing customer requests and concerns.
Shift manager
McDonald's Japan
03.2019 - 08.2022
- In charge of the store's daily operations, including customer service, food preparation, and staff management
- Be able to operate under pressure and deal with client complaints and challenging situations
- Working with a diverse group of employees coming from different backgrounds and inspiring them to do their best
- A variety of shifts, including nights, weekends, and holidays are required.
Public Relations team member for Multicultural events
Ritsumeikan Asia Pacific University
07.2019 - 09.2019
- Creating public relations strategies and campaigns to attract both foreign students and local residents
- Preparing presentations, articles, press releases, and social media postings
- Informing clients, sponsors, and colleagues on new promotional possibilities and the status of current PR projects.
Education
Bachelor of Arts - Hospitality And Tourism Management
Ritsumeikan Asia Pacific University
Beppu, Japan 05.2018 - 09.2022
Skills
Teamwork
Certification
Japanese Language Proficiency Test: N1
Personal Information
Date of Birth: 11/14/00
Country
Vietnam
Timeline
Legal Administrator
Shift Energy Japan Co., Ltd.
12.2024 - Current
Executive Customer Service Staff
Hilton Spa & Resort
04.2023 - 09.2024
TOEIC 940
04-2022
Japanese Language Proficiency Test: N1
12-2021
Public Relations team member for Multicultural events
Ritsumeikan Asia Pacific University
07.2019 - 09.2019
Shift manager
McDonald's Japan
03.2019 - 08.2022
Bachelor of Arts - Hospitality And Tourism Management
Ritsumeikan Asia Pacific University
05.2018 - 09.2022
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