Min Banyar Chan Aye
Head Waiter
Yangon
Summary
Accomplished Head Waiter with extensive experience in 5-star hotel and fine dining environments , delivering attentive and courteous service to a high-end clientele. Skilled in leading front-of-house teams, coordinating seamless dining operations, and utilizing strong communication and interpersonal skills to enhance guest satisfaction. Proven ability to maintain a polished, efficient, and welcoming dining experience while upholding the highest service standards.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Waiter
Hagia Sofia Mansions Istanbul, Curio Collection by Hilton
08.2023 - 06.2025
- Service and Hospitality Expertise : Served food and drinks in a 5-star hotel setting, maintaining Hilton's hygiene and service standards. Have a great knowledge of fine dining and à la carte service. Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Teamwork and Management : Coordination with kitchen and bar staff for smooth service. Attention to detail and can make decisions calmly even under pressure.
- Food and Beverage Knowledge : Enabling customers to make personal decisions based on taste and interest by recommending suitable menu items and wine pairings.
Hotline Operator
True Net Internet Service Provider
2021 - 2022
- Customer Service and Support : Handled escalated calls efficiently, finding satisfactory resolutions for the customers.
- Communication and Active Listening, Problem Solving : Communicating with customers via hotline and online and responding promptly to complaints and inquiries. Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Technical and Administrative Skills : Knowing the products inside out in order to give customer information about the products. Adjusting internet settings when customers are having connection errors. Working and having contact with various Department such as data base input of the errors for the software engineers to know the source of the problem immediately.
Education
Bachelor of Arts - History
East Yangon University
Myanmar 04.2001 -
Certificate of Electrical Technology - Electrical Appliances and Special Installations
Singapore-Myanmar Vocational Training Institute
Yangon, Myanmar01-2018
Skills
Microsoft Office (Word, Excel)
Customer service
Order accuracy
Guest relations management
Strong multitasking
Time management
Cleanliness
Attention to detail
Decision-making
Menu presentation
Certification
Food and Beverage Service Foundation Course at the Limited Edition
Language
Mon
Myanmar (Burmese)
English
Timeline
Waiter
Hagia Sofia Mansions Istanbul, Curio Collection by Hilton
08.2023 - 06.2025
Bachelor of Arts - History
East Yangon University
04.2001 -
Hotline Operator
True Net Internet Service Provider
2021 - 2022
Certificate of Electrical Technology - Electrical Appliances and Special Installations
Singapore-Myanmar Vocational Training Institute