MIKU OKUBO

• Deliver friendly, efficient customer service and support food preparation across front-of-house and kitchen operations

• Anticipate and address customer needs to ensure smooth daily service and a positive dining experience

• Suggested workflow improvements that boosted operational efficiency and raised customer satisfaction

• Developed strong communication, teamwork, and adaptability in a busy, fast-paced environment

• Researched and wrote a business proposal for an anime-themed café, which was selected for official launch

• Supported the opening of the new outlet, targeting both local Thai and Japanese customers

• Conducted market research and customer analysis to identify trends and new business opportunities

• Collaborated with an international team, building cross-cultural communication and project management skills