Miki King

• Performed cashier duties while managing my own department, restocking shelves and maintaining inventory for snacks and daily essentials, placing orders twice a week to ensure stock availability.

• Promoted the store’s exclusive service credit card, engaging customers and facilitating an average of three new applications per month.

• Identified opportunities to upsell new products and services to enhance the customer shopping experience.

• Actively listened to customer concerns, resolving issues effectively and fostering strong customer relationships.

• Collaborated with team members to develop strategies aimed at improving the overall customer experience.

• Trained new employees on company policies, procedures, and best practices, ensuring they were prepared to deliver exceptional service.

• Maintained up-to-date knowledge of company offerings to provide personalized recommendations to customers.

• Represented Schwab in monthly meetings with other facilities, collaborating to address and solve common operational challenges.

• Hygienist treating 15 patients daily, skilled in patient assessment, treatment planning and explanation, executing dental hygiene/periodontal treatment, and scheduling follow up appointments
• Evaluate clinical findings, medical history, and previous dental records, integrating the information into plans for excellent dental hygiene
• Reviewed patients' oral health history and made appropriate dental hygiene recommendations
• Removed plaque and calculus from patients and performed periodontal debridement and root planning as required
• Educate patients about the importance of maintaining their oral hygiene, keeping their teeth clean and also providing them with post-operative instructions
• Analyzing the surfaces of the gum tissues using probes and also aim to locate the roots of gum disease and other problematic tissues

• Performed cashier duties while managing my own department, restocking shelves and maintaining inventory for snacks and daily essentials, placing orders twice a week to ensure stock availability.

• Promoted the store’s exclusive service credit card, engaging customers and facilitating an average of three new applications per month.

• Identified opportunities to upsell new products and services to enhance the customer shopping experience.

• Actively listened to customer concerns, resolving issues effectively and fostering strong customer relationships.

• Collaborated with team members to develop strategies aimed at improving the overall customer experience.

• Trained new employees on company policies, procedures, and best practices, ensuring they were prepared to deliver exceptional service.

• Maintained up-to-date knowledge of company offerings to provide personalized recommendations to customers.

• Represented Schwab in monthly meetings with other facilities, collaborating to address and solve common operational challenges.