Miki Kanemitsu
Okayama
Summary
My career has been a journey to the greater human understanding and service through my own self-reflection as a member of community as well as improving my quality of morals and ethics under numerous circumstances. I have worked in Japanese enterprises that highly contextual communication were demanded in many aspects through my given positions and opportunities. I have built professional communication skills and problem solving mindset as well as acquired business techniques that contributed to deeper customer satisfaction. I have served for varieties of people with using Japanese, English and Chinese. I attained wider computer knowledge, information literacy, social norms and discourses via professional relationships in business.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Full-time Employee
Heisei Car Rental
08.2025 - Current
- Explain a full set of insurances that compensate expenses in case of car accidents, as a result, increased sales of car insurance purchase.
- Indicate and demonstrate customers correct procedures in handling vehicles.
- Being able to smoothly complete service to respond customers' needs in cooperative teamwork.
- Navigate customers on the phone and being able to suggest best options according to inquiry intensions.
- Being a good listener and maintain comfortable working environment.
Full-time Contract Employee
Okayama Prefectural Tourism Federation Public Interest Incorporated Association
02.2022 - 07.2025
- Being able to suggest many different types of guidance to visitors in person and on the phone.
- Became a representative of the souvenir shop and worked for service improvement.
- Being able to confidently and effectively provide information to all range of customers in Japanese and English.
- Being able to create, display and utilize effective materials for visitors, such as flyers, maps and items at different types of service centers.
- Attained qualification of a safe property management supervisor and first-aid responsive personnel.
- Have used numbers of professional computer applications in order to create supplemental materials besides to maintain smooth online communication.
- Being able to be a thoughtful supporter to co-workers.
Full-time Employee
Peppy Kids Club ITTI Japan Co., Ltd.
04.2019 - 01.2022
- Being able to run English classes for Japanese school age children from age 4 to 14, organize activities with children safely, creatively plot classes according to its purpose and age goals.
- Being able to learn and interact in various communication modes with parents, children, co-working teachers and business managers responsively to multitudinous backgrounds and characteristics.
- Improved computer techniques and presentation skills.
- Stay attractive for children to enjoy English activities in class, make effort to keep practices ingrained.
Education
Bachelor of Arts - Global Business
Akita International University
Akita Shi, Japan03-2019
High School Diploma -
Notre Dame Seishin Girls High School
Kurashiki, Japan03-2014
Skills
- Basic workplace computer technology skills and literacy
- Service manners and courses of actions for shopkeeping including vocal training
- "Solmark Pronunciation, Rhythm, and Control method" for all age English class
- Payment registers and supplemental electronic device manipulation
- Service techniques of customers on the phone
- A full set of service presentation procedure all explained in English
- Creating documents about basic workplace routine and discipline manuals for Juniors
- Being able to safely manage classes according to teaching guidance plans
Certification
- Ordinary motor vehicle license in Japan (Limited to automatic vehicle)
- EIKEN Test in Practical English Proficiency Pre-1
- The Chinese Proficiency Test Level 4
LANGUAGES
Chinese (Mandarin)
Elementary
Portuguese
Elementary
English
Professional Working
Timeline
Full-time Employee
Heisei Car Rental
08.2025 - Current
Full-time Contract Employee
Okayama Prefectural Tourism Federation Public Interest Incorporated Association
02.2022 - 07.2025
Full-time Employee
Peppy Kids Club ITTI Japan Co., Ltd.
04.2019 - 01.2022
Bachelor of Arts - Global Business
Akita International University
High School Diploma -
Notre Dame Seishin Girls High School