Mika HAYASHI
Business Development Executive
Tokyo
Summary
Proven track record in driving customer satisfaction and repeat business at Comexposium Japan K.K. through expert business development and robust customer relationship management. Drives competitive growth through proactive relationship building and pursuit of business opportunities . Savvy to industry trends, practices and customer demands.
Overview
15
15
years of professional experience
Work History
Business Development Executive
Comexposium Japan K.K.
Roppongi, Tokyo
09.2019 - Current
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
PR & Marketing Assistant
Reed Exhibitions Japan Ltd.
5 2016 - 8 2019
- Enhanced Brand Visibility: Boosted brand awareness and media coverage through strategic marketing campaigns, social media content, and successful trade show coordination.
- Content and Messaging Excellence: Developed and maintained consistent and compelling messaging across various platforms, including social media, email newsletters, and press releases, strengthening brand identity.
- Strategic Event Management: Coordinated high-impact trade shows, media events, and seminars, resulting in valuable leads, networking opportunities, and positive publicity.
- Sales and Marketing Materials: Supported sales initiatives by creating persuasive marketing materials and ensuring error-free content, contributing to increased sales performance.
- Public Relations and Communications: Managed public relations efforts, including influencer engagement and crisis communications, leading to enhanced brand credibility and visibility.
Salesperson
SoftBank
06.2009 - 02.2012
- Exceeded Sales Targets: Consistently surpassed monthly sales goals by effectively following up on leads and closing deals promptly, resulting in significant revenue growth.
- Customer Relationship Management: Developed and maintained strong client relationships, enhancing customer loyalty and driving repeat business.
- Sales Team Collaboration: Worked collaboratively with team members to achieve collective sales goals, fostering a supportive and results-driven work environment.
- Exceptional Customer Service: Provided outstanding customer service, leading to numerous positive reviews and referrals, and increasing overall customer satisfaction.
- Training and Mentorship: Enhanced team performance by coaching new hires on sales techniques and product knowledge, contributing to their successful integration into the team.
Education
Morrinsville College
Waikato, New ZealandMandarin
National Taiwan Normal University Mandarin Trainin
New Taipei, Taiwan09.2013
Bachelor of Economics (Incomplete) - Major: International Economics
Tokyo Keizai University
Tokyo, Japan 04.2001 -
Skills
Business Development
Customer Relationship Management
Lead Generation
Sales and Marketing
Languages
Japanese
Native language
English
Advanced
C1
Korean
Advanced
C1
Chinese (Mandarin)
Advanced
C1
Timeline
Business Development Executive
Comexposium Japan K.K.
09.2019 - Current
Salesperson
SoftBank
06.2009 - 02.2012
Bachelor of Economics (Incomplete) - Major: International Economics
Tokyo Keizai University
04.2001 -
PR & Marketing Assistant
Reed Exhibitions Japan Ltd.
5 2016 - 8 2019
Morrinsville College
Mandarin
National Taiwan Normal University Mandarin Trainin