Midori Kitazumi
Wakayama,30
Overview
18
18
years of professional experience
2
2
Languages
Work History
Virtual Assistant
PM Sherpas L.L.C.
11.2022 - Current
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Elevated client experience by providing timely customer support via emails.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Reach out to new customers via email.
Virtual Assistant
KAURU
08.2018 - Current
- Conferred with customers by chat or email to provide information.
- Inventory control and purchasing of merchandise.
- Collaboration with other teams.
Computer Instructor
ITTi Japan
04.2014 - 01.2018
- Managed classroom behavior by implementing consistent policies and procedures, creating a positive learning environment for all students.
- Set up computers and networking systems, delivering step-by-step instructions on basic use.
- Conducted one-on-one tutoring sessions for struggling students, providing targeted support to improve performance outcomes.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
English Instructor
ITTi Japan
08.2013 - 01.2018
- Adapted lesson plans to accommodate different learning styles and abilities within the classroom setting for optimal comprehension of material covered.
- Employed diverse teaching approaches to help students of all abilities understand material.
Human Resource Recruiter
World Avenue
08.2010 - 08.2012
- Improved candidate experience through timely communication, transparent interview processes, and constructive feedback.
- Maintained thorough understanding and knowledge of staffing industry trends.
Study Abroad Counselor
World Avenue
04.2009 - 08.2012
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Support for signing contracts with overseas universities.
Recruitment Consultant
JAC Recruitment
04.2007 - 02.2009
- Built strong relationships with clients through regular communication and understanding their unique needs.
- Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in the recruitment process.
Education
Bachelor of Arts - Educational Leadership And Management
Hiroshima University
Hiroshima 04.2001 -
Skills
Customer service
Microsoft office
Meeting scheduling
Time management
Interviewing
Resume screening
Employee relations
Customer assistance
Sales development
Customer needs assessment
Candidate sourcing
Timeline
Virtual Assistant
PM Sherpas L.L.C.
11.2022 - Current
Virtual Assistant
KAURU
08.2018 - Current
Computer Instructor
ITTi Japan
04.2014 - 01.2018
English Instructor
ITTi Japan
08.2013 - 01.2018
Human Resource Recruiter
World Avenue
08.2010 - 08.2012
Study Abroad Counselor
World Avenue
04.2009 - 08.2012
Recruitment Consultant
JAC Recruitment
04.2007 - 02.2009
Bachelor of Arts - Educational Leadership And Management
Hiroshima University
04.2001 -
Similar Profiles
Cameron DelaneyCameron Delaney
Junior Sales Representative at 2 Sherpas Brewing CoJunior Sales Representative at 2 Sherpas Brewing Co
Yann FloresYann Flores
Private Tutor at Les SherpasPrivate Tutor at Les Sherpas
Maximilian MoskwaMaximilian Moskwa
Youth market research at Startup SherpasYouth market research at Startup Sherpas
Rinto YamaneRinto Yamane
Currency Exchange Personnel at KIX Currency ExchangeCurrency Exchange Personnel at KIX Currency Exchange
Myungmi BooMyungmi Boo
Assosiate Professor at Osaka Jogakuin College/UniversityAssosiate Professor at Osaka Jogakuin College/University