Michelle Shanks
Kamloops,BC
Summary
Successful at developing and improving training programs for employees at all levels. Good communicator, planner and conflict manager with advanced understanding of training needs for each department. Aiming to leverage my skills to successfully fill the Training Senior Supervisor role within our Training department.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Training Supervisor
Teck Highland Valley Copper
2022.08 - Current
- Managed Mill Operations team of trainers to ensure consistent delivery of quality training sessions across all departments.
- Created engaging training content that catered to diverse learning styles, improving overall knowledge acquisition among employees.
- Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.
- Empowered employees to take ownership of their own professional growth by providing them with self-paced learning resources and individualized coaching support.
- Collaborated with department heads to identify skills gaps and develop customized training interventions accordingly.
Training Coordinator
Teck Highland Valley Copper
2020.02 - 2022.08
- Managed successful implementation of learning management system and provided both administrative and user system training and troubleshooting assistance as required.
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Maintained records of completed training and required recertification's
- Scheduled classes and training sessions based on classroom and equipment availability
HR Generalist
Teck Highland Valley Copper
2017.02 - 2020.02
- Assisted recruiter with all duties required for onboarding new applicants including; coordinating pre-onboarding testing, interviews, and medical examinations
- Acted as lead recruiter for several months while position was vacant
- Managed internal job postings
- Company contracting out representative for 6 months, representing company during contracting out meetings and providing training to staff on process. Updated contracting out training manual.
- Filled in for Supervisor of our modified work center, directing work for employees with medical conditions and accommodations.
- Lead company representative on People Central project for Learning module.
Protective Services Officer
Teck Highland Valley Copper
2015.06 - 2017.02
- Administered first aid and obtained assistance from paramedics to respond to medical emergencies
- Locked doors and gates of entrances and exits to secure buildings
- Wrote reports of daily irregularities to describe and document property damage and presence of unauthorized individuals
- Warned persons of rule infractions and violations and apprehended and evicted violators from premises
- Authorized and monitored entrance and departure of employees and visitors to guard against theft and maintain security of premises
- Acted in Supervisory role for holiday relief where required
- Led implementation of fuel management system and provided post-implementation troubleshooting and communication.
Paramedic
BC Ambulance Service
2003.02 - 2018.08
- Administered first aid treatment and life support care to sick and injured persons in prehospital settings
- Operated equipment, such as electrocardiograms (EKGs), external defibrillators, and bag valve mask resuscitators, in advanced life support environments
- Administered drugs, orally and by injection, and performed intravenous procedures
- Observed, record and report to physician patient's condition and injury, treatment provided and reactions to drugs and treatment
- Attended training classes maintained certification licensure, kept abreast of new developments in field, and maintained existing knowledge
- Assisted with new employee training.
Education
Certification - Paramedicine
JUSTICE INSTITUTE OF BC (JIBC)
New Westminster, BC03.2005
Skills
- Training Evaluation
- Schedule Management
- Schedule Coordination
- Content Development
- E-learning development
- Coaching and Mentoring
- Compliance understanding
- Learning Management Systems
Certification
- Successfactors Learning Module Administrator (5 years)
- Mine Supervisor Certification
- Primary Care Paramedic (PCP)
Years Of Experience
9
Personal Information
Title: Training Supervisor
Timeline
Training Supervisor
Teck Highland Valley Copper
2022.08 - Current
Training Coordinator
Teck Highland Valley Copper
2020.02 - 2022.08
HR Generalist
Teck Highland Valley Copper
2017.02 - 2020.02
Protective Services Officer
Teck Highland Valley Copper
2015.06 - 2017.02
Paramedic
BC Ambulance Service
2003.02 - 2018.08
Certification - Paramedicine
JUSTICE INSTITUTE OF BC (JIBC)
- Successfactors Learning Module Administrator (5 years)
- Mine Supervisor Certification
- Primary Care Paramedic (PCP)
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