Badminton
Michael Chan
Senior Catalog Associate
Sapporo, Hokkaido
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure Sr. Customer Service Specialist position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
6
6
Languages
Work History
Senior Catalog Associate
Amazon Japan K.K
Sapporo
2021.11 - Current
- Stayed up to date on references, catalogs and automated information systems to teach and educate new hires.
- Provided assistance and support to staff in regard to Amazon internal tools services.
- Maintained accurate records and confidentiality of library book and periodical inventory.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Maintained excellent attendance record, consistently arriving to work on time.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Led projects and analyzed data to identify opportunities for improvement.
Executive Assistant to the Vice President
Kiroro Resort co. ltd
Akaigawa, Hokkaido
2019.05 - 2021.11
- Listened to recordings and translated confidential information.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Played key role in international business efforts, working with sales and client groups to optimize collaboration.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Used advanced software to prepare documents, reports and presentations.
- Facilitated training and onboarding for incoming office staff.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Used translation software to verify complex terms and expedite communication process.
Sales Associate
Fukuoka Mastec Co,. Ltd.
Fukuoka
2019.03 - 2019.05
- Prepared merchandise for sales floor by pricing or tagging.
- Recommended accessories and complementary purchases to boost revenue.
- Solved customer challenges by offering relevant products and services.
Executive Assistant to the Vice President
Kiroro Hotels Co. Ltd.
Akaigawa, Hokkaido
2017.11 - 2019.03
- Listened to recordings and translated confidential information.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Played key role in international business efforts, working with sales and client groups to optimize collaboration.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Used advanced software to prepare documents, reports and presentations.
- Facilitated training and onboarding for incoming office staff.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Used translation software to verify complex terms and expedite communication process.
Education
Bachelor of Arts - Management And Law
Aomori Chuo Gakuin University
Aomori, Japan 2013.09 - 2017.09
Associate of Science - Diploma in Business Information System
Multimedia University
Malacca 2011.05 - 2013.05
Skills
Computer assistance
Affiliations
- Rotary Yoneyama Scholarship holder
Certification
Normal lifesaving Training
Interests
Cycling
Muscle Training
Mountain Trekking
Driving
Timeline
Normal lifesaving Training
2022-04
Senior Catalog Associate
Amazon Japan K.K
2021.11 - Current
Executive Assistant to the Vice President
Kiroro Resort co. ltd
2019.05 - 2021.11
Sales Associate
Fukuoka Mastec Co,. Ltd.
2019.03 - 2019.05
Executive Assistant to the Vice President
Kiroro Hotels Co. Ltd.
2017.11 - 2019.03
Bachelor of Arts - Management And Law
Aomori Chuo Gakuin University
2013.09 - 2017.09
Associate of Science - Diploma in Business Information System
Multimedia University
2011.05 - 2013.05
Similar Profiles
Maria Jessa CruzMaria Jessa Cruz
IT SUPPORT ENGINEER at Computacenter Japan K.K. formerly EMERGE 360 JAPAN K.K.IT SUPPORT ENGINEER at Computacenter Japan K.K. formerly EMERGE 360 JAPAN K.K.
Hiroaki YashimaHiroaki Yashima
Recruitment Consultant at Brunel Energy Japan K.K.Recruitment Consultant at Brunel Energy Japan K.K.
Miwako MasudaMiwako Masuda
Director, E-Commerce & Operation at UPD Japan K.K. (Subsidiary of Unilever Prestige Beauty Division)Director, E-Commerce & Operation at UPD Japan K.K. (Subsidiary of Unilever Prestige Beauty Division)