Meiko KAWABUCHI
Tokyo
Summary
Strong active listening and proactive problem-solving skills. Successfully led a team of nearly ten staff members at an art focused e-commerce site, achieving year-on-year sales growth of up to 100 times by regularly engaging with customers and artists and collaborating with external partners. Additionally, over two and a half years as a secretary, prioritized executives' schedules by understanding their concerns, enhancing operational efficiency. Eager to apply initiative-driven experience from both roles to contribute to your organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Executive Secretary
Hitotsubashi National University
04.2022 - 09.2024
- Responsible for secretarial duties for university executives, including the President and Vice Presidents, coordinating schedules with internal and external stakeholders
- Managed communications with large corporations and community members to support fundraising efforts for the university’s 150th anniversary in 2025
- Facilitated travel arrangements, handled visitor inquiries, and maintained office supplies, ensuring efficient daily operations
- Developed strong insights into executives’ needs by paying close attention to non-verbal cues, allowing for proactive suggestions and smooth prioritization of their schedules
- Enhanced collaboration with the Ministry of Education and other stakeholders to foster industry-academia partnerships through insightful communication and organization
E-commerce Manager
NOMAL Co., Ltd.
04.2020 - 12.2021
- Led a team of nearly ten staff members to manage an art-focused e-commerce site specializing in paintings
- Achieved year-on-year sales growth of up to 100 times through customer engagement and collaboration with external partners
- Developed and executed business plans based on regular feedback from artists and customers
- Handled all aspects of e-commerce operations, including customer service, promotional planning, and marketing activities
- Successfully managed a system migration project, significantly reducing processing time for product registration and accounting tasks, while establishing a solid foundation for existing customer development
Banquet Server
Riviera Tokyo, Ikebukuro
05.2014 - 07.2015
- Delivered high-quality food and beverage service for wedding receptions, ensuring a welcoming atmosphere for guests.
- Answered guest questions about event plans and food service choices.
- Supported parents of the bride and groom during wedding receptions, assisting with seating, timing of ceremonial events, and personalized needs.
- Trained new team members on service etiquette, table setting, and guest communication to uphold service standards.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Education
Master of Arts - International Cultural Studies, With A Focus On Art And Cultural Studies
Kobe University
Kobe, Japan03.2020
Bachelor of Arts - Modern Psychology, specializing in Film and Body Studies
Rikkyo University
Ikebukuro, Japan03.2018
Skills
- Strong Communication Skills
- Excellent Organizational Skills
- Proactive Problem Solver
- Adaptable and Resilient
- Team Leadership
Languages
Japanese
Native language
English
Intermediate
B1
German
Elementary
A2
Certification
Overall Versant Score (27 September 2024)
53
Timeline
Executive Secretary
Hitotsubashi National University
04.2022 - 09.2024
E-commerce Manager
NOMAL Co., Ltd.
04.2020 - 12.2021
Banquet Server
Riviera Tokyo, Ikebukuro
05.2014 - 07.2015
Master of Arts - International Cultural Studies, With A Focus On Art And Cultural Studies
Kobe University
Bachelor of Arts - Modern Psychology, specializing in Film and Body Studies
Rikkyo University
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