Mehmet Yildirim
Dubai,UAE
Summary
Proficient in multiple operating systems, including Microsoft Windows (XP, 7, Vista, 8) and Mac OS. Expertise in MS Office suites (2004-2010) and Adobe Photoshop. Strong background in customer service and transaction management as a skilled cashier. Seeks to apply technical skills in a dynamic environment that promotes professional development.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work history
Restaurant Supervisor
Turkish Village
Dubai
05.2013 - 07.2025
- Scheduling and training employees and ensured proper coverage
- Checking restaurant on daily basis to ensure cleanliness, high quality food and food presentation
- To inform about daily events, conducting pre-shift meetings of employees
- Supervising check or credit policies and procedures and cash handling
- Regularly greeting customers, taking reservations, serving food and beverages and maintained the reservation book if necessary
- Making sure that side work duties are complete and tables are properly set before, during and after opening hours
- Successfully handling, monitoring and controlling whole food and beverage operations
- Responsible for performing other related duties as assigned
Sales supervisor
Oaxis Smoking Requisites Trading L.L.C
Dubai, UAE
09.2017 - 07.2025
- Developed new sales strategies for enhanced revenue generation.
- Established strong client relationships which resulted in repeat business.
- Upheld high-quality standards in all sales activities, reflecting positively on brand image.
- Reviewed and analysed sales figures, resulting in strategic planning and forecasting.
Restaurant Supervisor
Fish Beach Taverna
Dubai
11.2016 - 09.2017
- Scheduling and training employees and ensured proper coverage
- Checking restaurant on daily basis to ensure cleanliness, high quality food and food presentation
- To inform about daily events, conducting pre-shift meetings of employees
- Supervising check or credit policies and procedures and cash handling
- Regularly greeting customers, taking reservations, serving food and beverages and maintained the reservation book if necessary
- Making sure that side work duties are complete and tables are properly set before, during and after opening hours
- Successfully handling, monitoring and controlling whole food and beverage operations
- Responsible for performing other related duties as assigned
Outlet Manager
Jag Restaurant
06.2016 - 10.2016
- Responsible for infrastructure and provision associated to each assigned project (UAE)
- Ensure all reporting & control procedures in the operations, customer service, quality of production, Hygiene & Cleanliness standards, Maintenance & general administration are completed & in place per company's policy & chain operation manual
- Maintain high quality products by ensuring compliance with all operations procedures
- Initiate that all branches supervision can achieve QSC objectives as per planned by, reviewing & Monitoring, Labor planning, scheduling and utilization
- Enforce & support all training & development for all staff under supervision as per company's policy
- Monitor Labor by analyzing store reports, Labor scheduling, Labor productivity
- Execution of security procedures in all locations under supervision
- Investigation of any labor problems area, refer the urgent issues to chain management for legal actions
Manager
Just Kunafa
Dubai
05.2015 - 05.2016
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- Preserve excellent levels of internal and external customer service
- Design exceptional menus, purchase goods and continuously make necessary improvements
- Identify customers' needs and respond proactively to all their concerns
- Lead F&B team by attracting, recruiting, training and appraising talented personnel
- Provide two-way communication and nurture an ownership environment with emphasis on motivation and teamwork
- Managing supplier relation and ensuring inventory is achieved within annual budget
- Comply with all health and safety regulations
- Report to management regarding sales results and productivity
Restaurant waiter
Lylia World&Likns Gold
Antalya, Turkey
07.2009 - 05.2012
- Greeted customers as they arrive
- Assisted in seating customers
- Served welcome drinks and ask for orders
- Took orders and deliver to the kitchen
- Ensured accuracy of order before serving
- Ensured food is served on time
- Served all the tables that have been assigned
- Forged well-built relationships with the customers, staff members, guests and team organizers
- Outstanding client understanding and commended for developing hotel ambience
Restaurant waiter
Robinson Club Nobilise
Antalya, Turkey
07.2006 - 06.2009
- Prepare tables with special attention to sanitation and order
- Attend to customers upon entrance
- Present menus and help customers select food/beverages
- Take/serve orders and answer questions or make recommendations for other products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
- Promote dedication from customers
Education
ANADOLU UNIVERSITY - Business Administration
ANADOLU UNIVERSITY
09.2006 - 06.2010
Skills
- Cashier
- Microsoft Windows XP
- Microsoft Windows 7
- Microsoft Windows Vista
- Microsoft Windows 8
- Mac OS
- MS Office 2004
- MS Office 2007
- MS Office 2010
- Adobe Photoshop
Personal Information
Date of birth: 02/13/82
Custom
01/01/20
Languages
English
Fluent
Turkish
Fluent
Timeline
Sales supervisor
Oaxis Smoking Requisites Trading L.L.C
09.2017 - 07.2025
Restaurant Supervisor
Fish Beach Taverna
11.2016 - 09.2017
Outlet Manager
Jag Restaurant
06.2016 - 10.2016
Manager
Just Kunafa
05.2015 - 05.2016
Restaurant Supervisor
Turkish Village
05.2013 - 07.2025
Restaurant waiter
Lylia World&Likns Gold
07.2009 - 05.2012
ANADOLU UNIVERSITY - Business Administration
ANADOLU UNIVERSITY
09.2006 - 06.2010
Restaurant waiter
Robinson Club Nobilise
07.2006 - 06.2009
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