Dedicated and compassionate with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Highly skilled Patient Care Technician with more than 8 years' practical experience in an assisted living environment, inpatient and outpatient care. Established in assessment, counseling, consulting on medications and treatment, lab work, documentation and administrating treatment. Hardworking and passionate job seeker with strong organizational skills eager to secure this position. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
HEALTH TECHNICIAN
Tripler Army Medical Center
Honolulu, Hawaii
07.2018 - Current
Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
Administered medications and performed basic and advanced patient assessments.
Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
Maintained patient confidence and protected hospital by keeping information confidential.
Prepared and inspected medical equipment and instruments to manage wear and tear.
Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
Followed appropriate disinfecting procedures to sterilize medical equipment.
Collected and processed laboratory specimens to obtain samples for analysis.
Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
Conducted routine laboratory tests to determine underlying conditions and diagnosis.
Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance outpatient care.
Cared for patients by providing personal assistance and ambulation.
Assisted physicians in diagnosis and treatment of patients.
Utilized medical software to document and track patient progress.
Instructed patients in at-home care and continued treatments.
Cleaned and sterilized instruments, equipment and surfaces.
Triaged patients in office or by phone to assess severity of conditions.
Operated and maintained medical equipment used to diagnose and treat patients.
Performed diagnostic tests and reported results to healthcare providers.
Monitored patient vital signs, lab results and other indicators of health.
Administered medications and treatments according to physician orders.
Evaluated patient histories and medical records for accuracy and completeness.
Participated in hospital and clinic staff meetings to discuss patient care.
Maintained accurate patient charts and medical records.
Advised patients and families on health topics pertinent to care and treatment.
Helped young patients feel comfortable with procedures and immunizations.
Administered immunizations and other preventative care measures to promote health and prevent disease.
Cultivated rapport with patients and caregivers, utilizing proactive communication with parents and children.
Documented pediatric patient care to maintain accurate and complete medical records.
Provided emotional support to patients and families to enhance patient experience and promote healing.
Complied with ethical and legal standards to maintain professional integrity and meet regulatory requirements.
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Monitored youth behavior and offered guidance and support for positive change.
Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
Listened to clients' concerns and provided encouragement and support.
Supported individuals dealing with mental health and emotional issues.
Used personal protective equipment correctly to protect coworkers and patients.
Tracked collected specimens by initialing, dating, and noting times of collection.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Stocked phlebotomy cart or carrier with appropriate supplies.
Conducted venipuncture.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Collected blood samples in accordance with laboratory protocols and regulations.
Verified proper storage and transportation of specimens to laboratories.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
CNA
Aloha Nursing Rehab Center & Tripler Army Medical Center
Kaneohe & Honolulu
11.2015 - 07.2018
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Educated patients and family members on best home care practices for healing and recovery.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Helped patients complete range of motion exercises to prevent loss of function during care.
Delivered high-quality care to hospice patients in hospital facility.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Facilitated personal hygiene management, feeding and ambulation.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Documented patient information and care activities in electronic health record.
Followed directions of licensed nurses to administer medications and treatments.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Upheld infection control and prevention policies across different patient-facing areas.
Transported patients between rooms and appointments or testing locations.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
EMERGENCY RESPONSE UNIT
Red Cross Emergency Response Unit
Olongapo City
08.2014 - 05.2015
Inspected facilities and equipment to determine operational and functional capabilities in emergency situations.
Facilitated emergency management training for staff and conducted emergency drills.
Utilized comprehensive risk analysis to identify, assess and manage emergency management risks.
Built and strengthened relationships to manage effective planning and implementation of emergency response strategies.
Maintained current understanding of local, state and federal guidelines for emergency response.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Identified issues, analyzed information and provided solutions to problems.
Learned and adapted quickly to new technology and software applications.
Developed strong organizational and communication skills through coursework and volunteer activities.
Adaptable and proficient in learning new concepts quickly and efficiently.
Proven ability to learn quickly and adapt to new situations.
Resolved problems, improved operations and provided exceptional service.
Developed strong communication and organizational skills through working on group projects.
Education
Bachelor of Science - Nursing
Far Eastern University
Manila, Philippines
05.2010 - 2014.05
Skills
Professional bedside manner
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Timeline
HEALTH TECHNICIAN
Tripler Army Medical Center
07.2018 - Current
CNA
Aloha Nursing Rehab Center & Tripler Army Medical Center
11.2015 - 07.2018
EMERGENCY RESPONSE UNIT
Red Cross Emergency Response Unit
08.2014 - 05.2015
Bachelor of Science - Nursing
Far Eastern University
05.2010 - 2014.05
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