Mina Cao-Bonifaz
Okinawa
Summary
Office and Business Manager with over 11 years of experience in enhancing team confidence and driving business profitability. Expertise in operational efficiency and financial forecasting supports strategic business decisions and fosters sustainable development. Proven track record of optimizing processes to increase productivity and streamline operations. Committed to cultivating a collaborative work environment that encourages problem solving and growth.
Overview
20
20
years of professional experience
Work History
Full Charge Bookkeeper
Beaufort Community Sailing & Boating (501c3)
Beaufort, SC
01.2024 - 12.2025
- Assisted with onboarding new employees and processing payroll
- Coordinated with the CPA to ensure accurate State & Federal filings and compliance
- Developed and implemented efficient accounting processes to streamline financial operations.
- Prepared detailed financial reports for board meetings, enhancing strategic decision-making.
Office Manager & Full Charge Bookkeeper
Beaufort Yacht Club & Sailing Club Inc
Beaufort, SC
04.2023 - 12.2025
- Managed daily office operations and administrative tasks such as onboarding new employees & maintaining membership records
- Acted as a liaison between management, members, employees and the Board of Directors.
- Managed all accounting operations, including general ledger entries, reconciliations, payroll, tax & business filings
- Assist management and Board of Directors with budgeting, financial forecasting and insight leading to increased revenue
- Implemented HR, office procedures and new software to increase efficiency and improved staff & member experience
Assistant Branch Manager
Citizens Bank
Nashua, NH
03.2016 - 08.2019
- Led and developed team of 8 employees to meet or exceed branch’s sales goals and customer service expectations.
- Consistently exceeded quarterly individual sales goals by proactively seeking opportunities with existing customers, sourcing new customers and business clients, and referring appropriate products, services, and partners.
- Assist Branch Manager with entering and interpreting data from daily, weekly and monthly reports to look for areas of opportunity to maximize branch profitability.
- Was Acting Branch Manager due to Branch Manager out for FMLA for over 6 months all while meeting or exceeding all branch sales & service goals
Assistant Branch Manager
Brookline Bank
Malden, MA
03.2008 - 05.2013
- Managed and developed a diverse team through individual evaluation, planning, coaching, and follow-up
- Increased branch deposits significantly by proactively seeking new relationships through networking and building strong relationships with key players in the community.
- Decreased branch error ratios to average less than 5% by creating effective systems of work verification
- Assisted in the creation and implementation of multiple bank wide training courses including a new front-end computer platform, Cash Management products and services and a teller referral tracking system.
Teller Supervisor/ Personal Banker
Brookline Bank
Newton, MA
05.2006 - 03.2008
- Resolved customer issues and inquiries
- Obtained new and maintained existing relationships through cross-selling, and referring customers to appropriate bank representatives for additional services
- Supervised, coach, and develop tellers' sales and service skills leading to increase customer satisfaction scores and sales
- Maintained accurate, compliant and profitable cash flow of the branch
Education
Associate of Science - Business Administration
San Diego Miramar College
12.2021
Skills
- Management & Supervisory training through RW Kaiser & Associates
- Microsoft Applications
- QuickBooks Online
- Fluent in Vietnamese
Timeline
Full Charge Bookkeeper
Beaufort Community Sailing & Boating (501c3)
01.2024 - 12.2025
Office Manager & Full Charge Bookkeeper
Beaufort Yacht Club & Sailing Club Inc
04.2023 - 12.2025
Assistant Branch Manager
Citizens Bank
03.2016 - 08.2019
Assistant Branch Manager
Brookline Bank
03.2008 - 05.2013
Teller Supervisor/ Personal Banker
Brookline Bank
05.2006 - 03.2008
Associate of Science - Business Administration
San Diego Miramar College