Mayumi Furuya
Hospitality Service Professional
Setagaya,Tokyo
Summary
Hospitality professional prepared to excel in supervisory role within restaurant setting. Background includes managing teams, ensuring high service quality, and fostering positive dining experience. Known for adaptability and reliability, effectively balancing team collaboration and individual responsibilities. Skills include conflict resolution, time management, and customer service excellence.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Hall Staff
Yaumay
Tokyo, Japan
2023.11 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Receptionist
Act Hotel Roppongi
Tokyo, Japan
2021.04 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from mails and calls seeking information.
Food Nutrients Tester
Tokyo Microscope Institute
2020.05 - 2022.11
- Responsible for testing the Sodium and Protein of the foods specifically lunch boxes from convenience stores.
- Increased product reliability through continuous monitoring of production environments.
Office Cleaner
Xymax Sala Corporation
2019.03 - 2020.04
- Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
Education
Bachelor of Science - Finance and Treasury Management
Pamantasan Ng Lungsod Ng Maynila
Manila 2014.01 - 2019.01
Skills
Strong teamwork
Leadership qualities
Customer relations
Guest engagement
Strong work ethic
Accomplishments
- N3- Japanese Language Proficiency Test
- Certified Financial Market Professional- Bloomberg
- Professional Service
Certification
Certified Financial Market Professional
Timeline
Hall Staff
Yaumay
2023.11 - Current
Receptionist
Act Hotel Roppongi
2021.04 - Current
Food Nutrients Tester
Tokyo Microscope Institute
2020.05 - 2022.11
Office Cleaner
Xymax Sala Corporation
2019.03 - 2020.04
Certified Financial Market Professional
2018-05
Bachelor of Science - Finance and Treasury Management
Pamantasan Ng Lungsod Ng Maynila
2014.01 - 2019.01