Mayumi Furuya
Hospitality Service Professional
Setagaya,Tokyo
Summary
Hospitality professional prepared to excel in supervisory role within restaurant setting. Background includes managing teams, ensuring high service quality, and fostering positive dining experience. Known for adaptability and reliability, effectively balancing team collaboration and individual responsibilities. Skills include conflict resolution, time management, and customer service excellence.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Hall Staff
Yaumay
Tokyo, Japan
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Receptionist
Act Hotel Roppongi
Tokyo, Japan
04.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from mails and calls seeking information.
Food Nutrients Tester
Tokyo Microscope Institute
05.2020 - 11.2022
- Responsible for testing the Sodium and Protein of the foods specifically lunch boxes from convenience stores.
- Increased product reliability through continuous monitoring of production environments.
Office Cleaner
Xymax Sala Corporation
03.2019 - 04.2020
- Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
Education
Bachelor of Science - Finance and Treasury Management
Pamantasan Ng Lungsod Ng Maynila
Manila 01.2014 - 01.2019
Skills
Strong teamwork
Leadership qualities
Customer relations
Guest engagement
Strong work ethic
Accomplishments
- N3- Japanese Language Proficiency Test
- Certified Financial Market Professional- Bloomberg
- Professional Service
Certification
Certified Financial Market Professional
Timeline
Hall Staff
Yaumay
11.2023 - Current
Receptionist
Act Hotel Roppongi
04.2021 - Current
Food Nutrients Tester
Tokyo Microscope Institute
05.2020 - 11.2022
Office Cleaner
Xymax Sala Corporation
03.2019 - 04.2020
Certified Financial Market Professional
05-2018
Bachelor of Science - Finance and Treasury Management
Pamantasan Ng Lungsod Ng Maynila
01.2014 - 01.2019
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