Summary
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Mayuko Satomura

Mayuko Satomura

Shiroi City Chiba Prefecture

Summary

My first job was with a travel agency, which had always been my dream. There, I learned the basics of the industry and subsequently obtained the Certified Travel Supervisor certification, the only national qualification in Japan's travel industry. Over the years, I have gained various experiences. Currently, I work at a tourist information center, providing guidance not only about the surrounding area but also about destinations across Japan. I wish to continue leveraging the perseverance developed through karate and my inherent spirit of challenge and proactive approach in my future endeavors.

Work History

Tourist Information Officer

JTB Communication Design, Inc.
04.2024 - Current

・While working at the Asakusa Culture Tourist Information Center as a dispatch from TEI Inc., received a direct hire offer from the company.

・Continued with the same responsibilities as previously held, providing tourist information about Asakusa and other destinations across Japan to both domestic and international visitors.

・As the English-speaking staff member, handled the sale of subway tickets and TKTS tickets, as well as provided detailed sightseeing information.

・Managed and updated digital files of local dining and shopping options around Asakusa.

・Took on additional duties as the coordinator for dispatch staff, overseeing their activities and ensuring smooth operations.

・Created and maintained displays and signage to improve the overall experience at the Asakusa Culture Tourist Information Center.

English Teacher

Pasona Foster Inc.
09.2020 - 08.2024

・Taught three classes per day, including children aged 3-5 (junior, middle, and senior classes).

・Focused on engaging lessons for younger children who had limited Japanese language skills.

・Fostered an interest in English by creating a fun and enjoyable learning environment.

・Developed and created various handmade teaching materials to keep lessons engaging and prevent boredom.

Tourist Information Officer

TEI Inc.
10.2022 - 03.2024

・Provided tourist information about Asakusa and other destinations across Japan to both domestic and international visitors at the Asakusa Culture Tourist Information Center.

・As the English-speaking staff member, handled the sale of subway tickets and TKTS tickets, as well as provided detailed sightseeing information.

・Managed and updated digital files of local dining and shopping options around Asakusa.

Gym Trainer

Anytime Fitness Inc.
09.2021 - 09.2022

・Completed TRX coaching training and provided lessons tailored to the abilities of clients.

・Engaged with clients with a constant smile, creating a welcoming atmosphere.

・Attracted numerous clients who enjoyed conversations and the friendly environment.

Tour Coordinator

Five Star Club Co., Ltd.
04.2002 - 01.2004

・Handled customer reservations and travel arrangements from start to finish.

・Managed visa applications, including submissions and collections from embassies.

・Developed package tours based on quotes and information from local travel agencies.

・Achieved the highest sales performance in the branch.

Education

Bachelor Of Economics - International Business

Shimonoseki City University , Shimonoseki City Yamaguchi Japan
03.2002

Skills

  • Patience and Empathy
  • Team player attitude
  • First Aid Training
  • Travel industry knowledge

Certification

・Certified Travel Supervisor

・Second-Degree Black Belt in Japan Karate-Do Shotokan

・Level 2 Certification in Calligraphy

Additional Information

I love taking on challenges. Since last year, I have participated in fitness bikini competitions, stemming from my hobby of weight training, and have won several medals. I am eager to continue challenging myself in all endeavors.

Languages

Japanese
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Beginner (A1)

Timeline

Tourist Information Officer - JTB Communication Design, Inc.
04.2024 - Current
Tourist Information Officer - TEI Inc.
10.2022 - 03.2024
Gym Trainer - Anytime Fitness Inc.
09.2021 - 09.2022
English Teacher - Pasona Foster Inc.
09.2020 - 08.2024
Tour Coordinator - Five Star Club Co., Ltd.
04.2002 - 01.2004
Shimonoseki City University - Bachelor Of Economics, International Business

・Certified Travel Supervisor

・Second-Degree Black Belt in Japan Karate-Do Shotokan

・Level 2 Certification in Calligraphy

Mayuko Satomura