Mayuko Iguchi
Tokyo,11
Summary
Experienced in executive support, schedule management, client communication, and event coordination with 15+ years in administrative roles. Skilled in streamlining workflows, managing high-level correspondence, and enhancing customer engagement to drive operational efficiency.
Recognized for content writing expertise, achieving Amazon #1 in 18 categories through compelling articles, persuasive copy, and business-driven storytelling. Bilingual in Japanese (native) and English (fluent), ensuring seamless global communication.
Demonstrates efficiency, adaptability, and problem-solving skills, providing high-quality support that optimizes business operations and strengthens client relationships.
Overview
17
17
years of professional experience
Work History
Executive Assistant
T-gaia Corporation
04.2008 - 03.2020
- Managed executive schedules, meetings, and travel arrangements, ensuring seamless daily operations.
- Handled high-level business correspondence and confidential documents with accuracy and discretion.
- Coordinated internal and external communications, acting as a liaison between executives, clients, and stakeholders.
- Organized and executed corporate events, conferences, and business functions to enhance engagement.
- Oversaw expense reports, budgeting, and administrative workflow, optimizing operational efficiency.
- Supported project coordination and cross-department collaboration, streamlining processes and improving productivity.
Japanese Virtual Assistant & Customer Support
Izumo Kikaku Corporation
04.2020 - Current
- Managed schedules, email correspondence, and document preparation, ensuring smooth remote operations.
- Provided customer support and communication services to strengthen relationships with business partners and clients.
- Oversaw community management, fostering engagement and maintaining an active online presence.
- Planned, organized, and facilitated events, including hosting and moderation, to enhance customer experience.
- Led and coordinated an assistant team, ensuring efficient task delegation and workflow optimization.
- Handled data entry, research, and report creation to support business decision-making.
Web Cntents Writer
Freelance-writers
11.2019 - Current
- Published an eBook that ranked #1 in 18 Amazon categories, specializing in storytelling that resonates with readers.
- Authored 250+ articles covering a wide range of topics, including interior design, beauty, fashion, gaming, relationships, local information, and career development.
- Skilled in delivering first-hand, engaging content with immersive storytelling and in-depth target audience analysis.
- Conducts thorough research and client interviews to ensure content aligns with both client goals and reader expectations.
- Experienced in SEO writing, press releases, landing page copywriting, columns, and scenario writing.
Education
Bachelor of Arts - English Language And Literature
Tsudajuku University
Tokyo, Japan03-2008
Skills
- Customer service
- Customer and client relations
- Verbal and written communication
- Excel spreadsheets
- Clerical support
- Travel planning&arrangements
- Data entry
- Document preparation
- Event planning
- Social media updating
- Basic graphic design
- Problem-solving
Languages
Japanese
Native or Bilingual
English
Professional Working
Tools & Software Proficiency
- Project & Communication Tools: Slack, Chatwork, Zoom, Notion
- Office & Productivity Suites: Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Slides)
- Content & Design Platforms: WordPress, Canva
- Data Management & Research: Spreadsheets, Online Databases
Timeline
Japanese Virtual Assistant & Customer Support
Izumo Kikaku Corporation
04.2020 - Current
Web Cntents Writer
Freelance-writers
11.2019 - Current
Executive Assistant
T-gaia Corporation
04.2008 - 03.2020
Bachelor of Arts - English Language And Literature
Tsudajuku University
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