Mayu Kobayashi
Yokohama
Summary
Enthusiastic Sushi restaurant sever experienced with Wine and Sake service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals. Skilled sever offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
10
10
years of professional experience
Work History
Server
Udatsu sushi
Meguro
07.2022 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Operated POS terminals to input orders, split bills and calculate totals.
Room Attendant
Gorakadan
Hakone
04.2017 - 06.2021
- Greeted guests warmly upon arrival at the hotel and provided assistance with luggage when necessary.
- Demonstrated excellent customer service skills when interacting with guests throughout their stay.
- Welcomed guests, provided answers to questions and anticipated guests' service needs.
- Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
- Assisted guests with directions and transportation arrangements when needed.
Restaurant Waiter
Japan Post Holding
Hakone
04.2014 - 03.2017
- Greeted customers, provided menus and answered questions about menu items.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Attended regular staff meetings to discuss changes in menu offerings or specials for upcoming days or weeks.
Education
High School Diploma -
Fugakukan
Shizuoka03.2014
Skills
- Supply Restocking
- Food Running
- Order Management
- Guest Engagement
- Wine Pairings
- Point of Sale (POS) System Operations
Timeline
Server
Udatsu sushi
07.2022 - Current
Room Attendant
Gorakadan
04.2017 - 06.2021
Restaurant Waiter
Japan Post Holding
04.2014 - 03.2017
High School Diploma -
Fugakukan
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