Summary
Overview
Work History
Education
Skills
Languages
Timeline
Certification

Maya Becerril

Medical Translator/ Student
FPO,AP

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed to providing quality service and results.

Overview

20
20
years of professional experience
8
8
years of post-secondary education
1
1
Certificate

Work History

Retail Sales Associate

Direx
Kagawa, Japan
09.2018 - 06.2019
  • Answered questions about store policies and addressed customer concerns.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with non-Japanese customers to better uncover individual needs.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Prioritized helping customers over completing other routine tasks in store.

Medical Translator

Explore Translation
Sasebo City, Nagasaki, Japan
02.2025 - Current
  • Updated internal databases with translated content, ensuring easy access for healthcare professionals and staff.
  • Conducted thorough proofreading of translated materials, ensuring accuracy and consistency throughout all deliverables.
  • Increased patient satisfaction with their healthcare experience through timely and accurate translation support.
  • Streamlined communication between healthcare professionals and patients by providing precise translation services in realtime.

Client Service Assistant- Volunteer

Navy-Marine Corps Relief Society
Camp Foster, Okinawa, Japan
03.2013 - 06.2015
  • Coordinated with operations staff to resolve service problems and boost client satisfaction.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Maintained accurate record-keeping with proactive attention to client information updates.
  • Trained and supervised junior customer service representatives on best practices to meet organization goals.
  • Collaborated with other departments to develop ways to increase customer satisfaction.
  • Utilized active listening skills to identify customer needs and provide appropriate solutions.

Student Admissions Representative

Mesa Community College
Mesa, AZ
09.2005 - 10.2006
  • Assisted applicants with admissions packet and served as point of contact throughout admissions process.
  • Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Greeted incoming visitors and students professionally and provided friendly, knowledgeable assistance.

Education

Bachelor of Science - Tourism And Recreation Management

Arizona State University, Tempe, AZ, USA
08.2020 - Current
  • Member of Tao Sigma Honor Society

Associate of Arts -

Mesa Community College, Mesa, AZ, USA
01.2004 - 05.2006
  • Member of Phi Theta Kappa
  • Member of Student Ambassador

Skills

Display Setup

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Languages

English
Bilingual or Proficient (C2)
Japanese
Bilingual or Proficient (C2)

Timeline

Medical Translator - Explore Translation
02.2025 - Current

First Aid/CPR Certified

02-2025
Arizona State University - Bachelor of Science, Tourism And Recreation Management
08.2020 - Current
Retail Sales Associate - Direx
09.2018 - 06.2019
Client Service Assistant- Volunteer - Navy-Marine Corps Relief Society
03.2013 - 06.2015
Student Admissions Representative - Mesa Community College
09.2005 - 10.2006
Mesa Community College - Associate of Arts,
01.2004 - 05.2006

Certification

First Aid/CPR Certified

Maya BecerrilMedical Translator/ Student