Summary
Overview
Work History
Education
Skills
Certification
Volunteer
Accomplishments
Software
Interests
Motto
Timeline
Generic
MASATO NAKATA

MASATO NAKATA

Communications Officer
2-11-25 Shimoyoshida Kokuraminami Ward Kitakyushu

Summary

Very eager to leverage 15 years of experience in the U.S.A., Canada and Japan and open to challenge the same industries and working environment. Expert in social media marketing and exceptional at supervising and training teams. Highly organized, efficient and skilled in a variety of advertisement, sales, organized, IT, customer services and language skills (Japanese and English) tasks, including:

Overview

15
15
years of professional experience
16
16
years of post-secondary education
6
6
Certifications
2
2
Languages

Work History

Distribution Center Loading

YAMATO TRANSPORT CO., LTD
11.2024 - Current

The process of receiving goods, checking them, and preparing them for storage or shipping.

Store Operations Manager (the U.S.A.)

Mitsuwa Corporation
05.2024 - 10.2024
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Made attractive POP advertising and price signs.
  • Conducted risk assessments for each project phase, proactively identifying potential obstacles before they became significant challenges.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Developed targeted marketing campaigns that effectively communicated the brand message and attracted new customers into the store.
  • Optimized store layout for better customer flow, increasing foot traffic and overall sales numbers.

E-com Social Media Marketing Assistant ...etc

Costco Wholesale Japan
11.2021 - 03.2024

▪ In charge of warehouse demonstration. I successfully sold $50,000 in 29 days. It was an incredible results ever.

▪ Making newsletters with HTML, CSS and Photoshop at the Costco headquarters for increasing sales at E-commerce department.

▪ Working at both the headquarters and store.

▪ Training new employees

▪ Offered prompt, accurate and courteous service to customers.

▪ Secured new client sales and retention through exceptional customer service.

▪ Strengthening a great relationship with the buyers and discuss sales plan and the event.

▪Cleaning up and maintain the warehouse to welcome customers to be able to enjoy shopping with us.



System Infrastructure Department North America

Global Vision Technology
02.2020 - 08.2021

▪ 5G machine test engineer

▪ Testing how the 5G machine works ▪ Solving with the technical problems

▪ Working with clients from India and building a great relationship with them.

▪ Translating the instructions English to Japanese.

▪ Coaching a new employees how to test.

Sales Representative (the U.S.A.)

Salad Cosmo U.S.A.
07.2018 - 12.2019

▪ Engage supermarkets promptly and with the goal of increasing the sales and ensuring to keep the products fresh.

▪ Visiting the supermarkets to see the products are fresh every single day.

▪ Delivering products to the supermarkets.

▪ Doing a Demonstration in a supermarket to let the customers know how great the products are.

▪ Maintain great relationships with our consumers and supervisors of the supermarket.

▪ Maintain great relationships with my supervisor and drivers.

Assistant Sales Coordinator

Apple Premium Reseller C smart
02.2015 - 06.2018

▪ Successful Team Coordination

▪ Training new employees

▪ Run weekly seminars for Apple users.(In charge of Workshops)

▪ Engage walk-in customers promptly, personally and with the goal of opening the conversation and ensuring they feel welcome.

▪ Create the energy and excitement around Apple products, providing the right solutions and getting products into customers’ hands.

▪ Understand and review customers’ requests and contract to ensure they meet company policy and their requirements.

▪ Maintain relationships with our prospects and users.

Administrative Assistant, Front Desk

Hotel New Tagawa
12.2013 - 01.2015

▪ As below

Front Desk, Housekeeper (Canada)

Northwest INN Hotel-Slave Lake
07.2013 - 12.2013

▪ Offered prompt, accurate and courteous service to customers.

▪ Secured new client sales and retention through exceptional customer service.

▪ Cleaning up guest's rooms.

Administrative Assistant, Front Desk

Hotel New Tagawa
04.2010 - 06.2013

▪ Successful Team Coordination

▪ Training new employees

▪ Provided our customers with the best travel package deals.

▪ Offered prompt, accurate and courteous service to customers.

▪ Secured new client sales and retention through exceptional customer service.

▪ Acted as a sales coordinator to assist marketing and sales staff members.

▪ Coordinated details of the events.

▪ Followed up on a guest experience to receive their suggestions and feedback and discuss opportunities to host future events.

▪ Cleaning up guests' rooms.

Education

Business English And Advanced English

Lawrence School of English
Kitakyushu, Fukuoka
02.2014 - Current

Music Business Event Coordinator

Fukuoka School of Music Technical College
Fukuoka City, Fukuoka
04.2008 - 03.2010

Information Technology

Kokura Commercial High School
Kitakyushu, Fukuoka
04.2005 - 03.2008

Skills

Social media marketing

Marketing communications

Good communication skills

Customer relations

Supervising, training people

Sales expertise

Multitasking Abilities

Mac, Windows

Final Cut Pro and Motion (Video editing)

Photography

Team management

Certification

▪ United Nations Associations Test of English, C Grade

Volunteer

▪ Fukuoka International Exchange Foundation - As an Interpreter (English and Japanese) (2023-2024) - Fukuoka, Japan

▪ Strong School of English - As a marketing staff. (2022) - Chiba, Japan

▪ The Language Experts - As a Japanese teacher. (2018-2020, 2024) - California, the U.S.A.

▪ AOI College of Languages - As a driver to pick up students from LAX to home. (2019) - California, the U.S.A.


Accomplishments

Employee of the month (Costco), June 2022

Employee of the month (Costco), November 2023

Interpret Volunteer in my hometown, October 2023 - Current

Creating some promo videos for the Americana band in Nashville, Tennessee, 2016 - 2024

Software

MS Word, Excel, PowerPoint, Adobe Premiere CC, Final Cut Pro X and Motion

HTML and CSS

Photoshop

Interests

▪ The United Nations

▪ Playing Acoustic Guitar, Piano

▪ American country music

▪ Watching American TV series, movies

▪ Language Exchange

Motto

▪ Who Dares Wins.

▪ Love and work, Work and Love, that's all there is.

▪ Live for others.

▪ Get back up and keep moving onwards and upwards.

Timeline

Distribution Center Loading

YAMATO TRANSPORT CO., LTD
11.2024 - Current

Store Operations Manager (the U.S.A.)

Mitsuwa Corporation
05.2024 - 10.2024

E-com Social Media Marketing Assistant ...etc

Costco Wholesale Japan
11.2021 - 03.2024

System Infrastructure Department North America

Global Vision Technology
02.2020 - 08.2021

Sales Representative (the U.S.A.)

Salad Cosmo U.S.A.
07.2018 - 12.2019

Assistant Sales Coordinator

Apple Premium Reseller C smart
02.2015 - 06.2018

Business English And Advanced English

Lawrence School of English
02.2014 - Current

Administrative Assistant, Front Desk

Hotel New Tagawa
12.2013 - 01.2015

Front Desk, Housekeeper (Canada)

Northwest INN Hotel-Slave Lake
07.2013 - 12.2013

Administrative Assistant, Front Desk

Hotel New Tagawa
04.2010 - 06.2013

Music Business Event Coordinator

Fukuoka School of Music Technical College
04.2008 - 03.2010

Information Technology

Kokura Commercial High School
04.2005 - 03.2008
MASATO NAKATACommunications Officer