MARY JOYCE D. PARAS

-Monitor and facilitate inward and outward check clearing operations, including real-time and unposted transactions from night shift processing.

-Reconcile previous day’s ICC transactions and balance posted entries and statements of account (SOA) across all branches and consolidated accounts.

-Coordinate with branch officers on signature card database maintenance and resolve SQL image errors

-Address system issues and cut-off exceptions related to the Check Processing System (CPS) in collaboration with night shift staff.

-Prepare and consolidate monthly reports, including time deposit trends, top depositors, erroneous transactions, dormant-to-active accounts, and ATM loading summaries.

-Conduct daily and monthly reconciliation of ICC returns, escheat accounts, and branch CIV limits.

-Act as a liaison between head office and branches for returned checks, discrepancies, and client complaints, ensuring timely resolution.

-Handled daily transactions including deposits, withdrawals, fund transfers, loan payments, and cashier’s checks

-Balanced cash drawer and transaction records at end of day to ensure accuracy

-Managed the opening and closing of checking and savings accounts

-Assisted clients by addressing inquiries and explaining banking services and policies

-Promoted bank products and services by identifying client needs and offering suitable solutions

• Department: Insurance