Martha Hickey

As an extension of my trainer experience in the Americas, I relocated to our Tokyo headquarters to coordinate the global implementation of corporate philosophy (CP). Working with a team of 15 trainers across 100+ locations, I support implementation efforts, organize the annual trainer workshop, ensure alignment with HQ expectations, and report semiannually to the Board of Directors. I also drive continuous improvements in CP implementation worldwide.

Beyond CP, I support our company’s annual sponsorship of the Nitto ATP Finals by managing internal communications and coordinating global employee activities. This role requires daily use of my English, Japanese, and Dutch language skills

As HR Coordinator, I oversaw and supported a wide range of HR functions, including employee relations, recruitment, and compliance. I also acquired the SHRM-CP certification in 2019, further strengthening my expertise in HR best practices and strategic people management.

In addition to daily HR operations, I developed and delivered internal training programs on Japanese language, culture, intercultural communication, and corporate philosophy to enhance engagement and collaboration within our multicultural workforce across the U.S., Mexico, and Brazil.

As Office Manager, I was able to support all departments as a central point of contact, handling mail, appointments, meetings, office events, company vehicles and contracts, as well as building maintenance and maintaining the corresponding budget.

As Personal Assistant to our Japanese CEO, I handled sensitive communications between our office and HQ, prepared expense reports and translated and interpreted between English and Japanese where needed.

For the Knowledge World Network I contributed articles on Dutch and American culture, covering a wide range of topics. Each article was written and submitted in both English and Japanese.

Teaching English, Dutch and Japanese in private or classroom format.