Ginki Marie Saga
Writer/Data Entry Clerk
Mie
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level product researcher position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Graphic Designer
CAYA Restaurant
4 2023 - 12.2023
- Employed design fundamentals when selecting typography, composition, layout, and color in design work
- Created logos, illustrations, and typography
- Developed infographics to better communicate complex data
- Developed graphics and visual content for social media campaigns.
Technical Support Representative
Concentrix Mactan
06.2023 - 04.2024
- Translated complex technical issue into digestible language for non-technical users
- Used ticketing systems to manage and process support actions and requests
- Assisted customers in identifying issues and explained solutions to restore service and functionality
- Collaborated with supervisors to escalate and address customer inquiries or technical issues
- Diagnosed and troubleshoot hardware and software, and network issues.
Order Processing Specialist
Richway PH
04.2023 - 06.2023
- Review order enter by other CSR's and correct orders as needed
- Conducting outbound calls and message for lacking information from orders.
Company Article Writer
Meteoree US
- Writing and rewriting material, often many times, to achieve the desired effects
- Submitting commissioned material in the style required and to deadline
- Receiving feedback and criticism
- Written more than 200 articles for different companies (manufacturer, supplier etc.)
Factory Worker
TSTech
08.2023 - Current
- Adhered to strict safety regulations while operating heavy machinery, minimizing accidents on the factory floor.
- Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
- Performed quality checks on finished products to identify and address discrepancies.
Education
No Degree - Science, Technology, Engineering, Mathematics (STEM)
University of Cebu-Lapu-lapu & Mandaue
Looc, Mandaue city, Cebu 04.2001 -
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Mapua Malayan Digital College
Bacolod City, PhilippinesSkills
Customer service expert
Creative Writing
Complaint resolution
Self-Motivated
Image Manipulation
Graphic Design
Japanese Culture Familiarity
Accomplishments
- Second Place Winner in Division 3 in Earthx Inspire Through Eco-Art 2021
- Second Place Winner in Digital Poster Making 31st LIS Month 202
- 2nd place Creative Writing in Junior Highschool
Languages
English
Native language
Japanese
Beginner
A1
Timeline
Factory Worker
TSTech
08.2023 - Current
Technical Support Representative
Concentrix Mactan
06.2023 - 04.2024
Order Processing Specialist
Richway PH
04.2023 - 06.2023
No Degree - Science, Technology, Engineering, Mathematics (STEM)
University of Cebu-Lapu-lapu & Mandaue
04.2001 -
Graphic Designer
CAYA Restaurant
4 2023 - 12.2023
Company Article Writer
Meteoree US
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Mapua Malayan Digital College
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