Mao Yamada
1-63-3, Hirota-cho, Nakagawa-ku, Nagoya
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Seller
Arne Interior
04.2020 - Current
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Utilized product knowledge to educate customers on features and benefits.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Posted and promoted articles on social media platforms to engage target audience.
- Generated advertising brochure for vendor use.
Education
Bachelor Of Arts - Japanese Culture
Nanzan University
18, Yamazato-cho, Showa-ku, Nagoya, 466-0824Skills
- Sales Techniques
- Customer Engagement
- Professional Networking
- Promotions
- Online Platforms
- Editing Articles
- Graphics
Timeline
Seller
Arne Interior
04.2020 - Current
Bachelor Of Arts - Japanese Culture
Nanzan University
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