Manae Wada

• Job Description:
  As a Remote High-Ticket Sales Representative at Committed Coaches, my main role was to execute outbound warm sales calls to upsell the leads, focusing on fitness and supplement products. I proactively engaged prospects to uncover their health goals, pain points, and challenges. I delivered personalized recommendations and high-ticket supplement programs. I have skill in appointment setting as well.

Key Responsibilities:

• Some weeks I called over 3,600 outbound calls for success.
• I managed and qualified leads, built rapport, and conducted needs analysis to understand clients.
• Presented and clearly articulated the value proposition of high-ticket supplement programs.
• Handled client objections effectively. I was utilizing strategic questioning, and advanced sales techniques such as NEPQ, and NLP.
• Participated actively in sales coaching and training sessions led by industry experts including Joon Choi, Elie Sanchez, and Matt Ryder.

Skills Utilized:

• Advanced objection handling and closing techniques
• Rapport-building and active listening
• Strategic questioning and consultative selling methods
• Emotional intelligence and resilience in high-pressure environments
• CRM usage and effective pipeline management.
• I learned to obtain high standards for myself that I was on a leaderboard most of the times. Some weeks I worked more than 10 hours 7 days a week.

Job Description:
I worked as a Retail Sales Associate at UNIQLO, where I provided attentive customer service and supported daily store operations in a fast-paced retail environment. I was responsible for maintaining store standards, assisting customers with product selection, and contributing to an organized and efficient team atmosphere.

Key Responsibilities:

• I greeted and assisted customers, offering product recommendations and size guidance.
• I handled cash register operations, including sales transactions, returns, and exchanges.
• I restocked shelves, folded merchandise, and ensured displays remained neat and appealing.
• I supported fitting room management and inventory organization.
• I upheld UNIQLO’s service standards with professionalism, efficiency, and a positive attitude.

Skills Gained:

• Customer service and communication (Japanese and English)
• Teamwork and time management in a busy retail setting
• Attention to visual merchandising and cleanliness
• Problem-solving and adaptability under pressure

Job Description:
I worked as a store associate at a 7-Eleven located in an upscale residential area of Tokyo, where I provided attentive and courteous service to a discerning customer base. My role involved maintaining high operational standards while ensuring a welcoming and efficient shopping experience for both local residents and international visitors.

Key Responsibilities:

• I operated the register, handled payments, and processed transactions with speed and accuracy.
• I restocked shelves, maintained cleanliness, and ensured product displays were neat and appealing.
• I provided product guidance and assistance in both Japanese and English, catering to a bilingual clientele.
• I managed inventory, assisted with deliveries, and ensured timely restocking of high-demand items.
• I delivered polite, personalized service tailored to the expectations of customers in a high-end neighborhood.

Skills Gained:

• Customer service with attention to detail and etiquette
• Bilingual communication (English and Japanese)
• Time management and multitasking in a fast-paced environment
• Cultural sensitivity and professionalism in retail

Job Description:
I worked as a Call Center Operator at Bellustar Tokyo, one of the most luxurious hotels in Japan. In this role, I served as the first point of contact for guests, providing exceptional service and support to ensure a seamless and memorable experience for both domestic and international clientele.

Key Responsibilities:

• I handled high volumes of incoming calls, responding promptly to guest inquiries, requests, and reservations.
• I communicated fluently in both English and Japanese to accommodate guests from around the world.
• I coordinated with various hotel departments—including concierge, housekeeping, and room service—to fulfill guest needs efficiently.
• I maintained a calm, professional demeanor while resolving concerns, ensuring guest satisfaction at all times.
• I upheld the highest standards of hospitality and discretion, in line with the prestige of a luxury five-star hotel.

Skills Gained:

• Bilingual communication (English and Japanese)upholding the highest standards of professionalism, cultural sensitivity, and respectful communication."
• Customer service excellence in high-end hospitality
• Problem-solving under pressure
• Multi-department coordination and guest relations

Job Description:
I worked as a Nursing Assistant at a senior care facility, where I supported the daily living needs of elderly residents with compassion and attention to detail. My responsibilities included both physical care and emotional support, ensuring residents to feel safe, respected, and well-cared for.

Key Responsibilities:

• I assisted residents with daily tasks such as bathing, dressing, eating, and giving medicine.
• I monitored residents’ physical and emotional well-being and reported any changes to the nursing staff.
• I maintained a clean and safe environment, helping prevent accidents and ensuring proper hygiene.
• I offered companionship and emotional support, especially to residents experiencing loneliness or cognitive decline.
• I communicated clearly with both residents and staff to ensure coordinated, quality care.

Skills Gained:

• Caregiving with empathy and professionalism
• Team collaboration in a healthcare setting
• Time management and multitasking under pressure
• Strong attention to detail and patient safety

Job Description:
I worked as a Teaching Assistant at Kumon, where I supported students from elementary through high school in English, Math, and Japanese. My role focused on helping students build strong academic foundations, improve their performance, and develop independent study habits.

Key Responsibilities:

• I taught English, Math, and Japanese to students of various ages and academic levels.
• I provided one-on-one and small group instruction, tailoring my teaching methods to meet each student’s needs.
• I checked and corrected worksheets, tracked student progress, and ensured they understood key concepts.
• I encouraged students to think critically and learn independently, following Kumon’s self-learning approach.
• I created a calm, supportive learning environment that helped students stay motivated and focused.

Skills Gained:

• Strong communication skills with teaching in both English and Japanese.
• Patience, adaptability, and classroom management
• Deepened academic knowledge across core subjects
• Experience mentoring and motivating young learners