Makoto Kozawa
House Keeping Supervisor
Osaka
Summary
Knowledgeable housekeeping management professional with approximately 7 years of experience. Familiar with hotel operations, cleaning procedures and health and safety regulations. Hands-on team leader dedicated to providing high-quality, efficient housekeeping operations in fast -turn around environment.
Overview
19
19
years of professional experience
Work History
Hydroponics Specialist
BEGIN Co.Ltd
08.2022 - 04.2024
- Helped establish clear lines of accountability within the team through consistent communication about roles, responsibilities, deadlines.
- Provided operational support to the manager and ensured accurate forecasting of resource requirements by meticulously tracking activities against the established timeline.
- Manage projects on time and within budget.
Painter
Soma Painting
07.2021 - 06.2022
House Keeping Supervisor
Fairton Co. Ltd (Fujita Kanko)
02.2014 - 12.2020
- Trained and mentored new staff on cleaning and safety protocols.
- Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Optimized workflow by regularly assessing employee performance and reallocating resources as needed, maximizing team efficiency.
- Communicated repair needs to maintenance staff.
- Completed schedules, shift reports, and other business documentation.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
- Implemented safety protocols for handling hazardous materials, reducing workplace accidents
- Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
- Safeguarded hotel assets through proper care of linens, furnishings, and equipment during routine cleaning procedures.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Cultivated interpersonal skills by building positive relationships with others.
- Paid attention to detail while completing assignments ontime.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Painter
Soma Paintring
07.2009 - 10.2013
- Followed safety procedures and properly used protective gear while painting.
- Patched cracks, holes and other imperfections in walls and other surfaces.
- Used airless sprayers, rollers, brushes and other painting tools to accomplish job tasks.
- Selected appropriate type of paint and other materials for specific surfaces.
- Conducted final work check to assess quality and make corrections if necessary.
- Reached high ceilings and walls with scaffolding and ladders.
Delivery Driver
Hanna Dairy Co. Ltd
05.2006 - 07.2009
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Verified accuracy of all deliveries against order forms.
Factory Production Worker
Murata Manufacturing
04.2005 - 10.2005
- Performed quality checks on finished products to identify and address discrepancies.
Education
Shimane Prefectural Agricultural Highschool
ShimaneAssociate of Science - Animal Husbandry
Shimane Prefectural Agricultural College
Shimane, Japan 04.2001 -
Skills
- Adaptability
- Teamwork and Collaboration
- Timekeeping
- Team Coordination
- Staff Forecasting
- Staff Training
- Training and mentoring
- Staff Scheduling
- Quality Assurance
- Ordering cleaning supplies
- Cleaning and sanitation
- Time Management
- Analytical Thinking
- Facilities Maintenance
Timeline
Hydroponics Specialist
BEGIN Co.Ltd
08.2022 - 04.2024
Painter
Soma Painting
07.2021 - 06.2022
House Keeping Supervisor
Fairton Co. Ltd (Fujita Kanko)
02.2014 - 12.2020
Painter
Soma Paintring
07.2009 - 10.2013
Delivery Driver
Hanna Dairy Co. Ltd
05.2006 - 07.2009
Factory Production Worker
Murata Manufacturing
04.2005 - 10.2005
Associate of Science - Animal Husbandry
Shimane Prefectural Agricultural College
04.2001 -
Shimane Prefectural Agricultural Highschool
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