Makoto Inada
483 Swanston Street
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Cheerful sever offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
2
2
years of professional experience
Work History
Sporting Goods Sales Associate
Kemari 87 KISHISPO
02.2023 - 09.2023
- Interacted with customers to provide information on different features regarding apparel and sports equipment.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Restaurant Worker
Men-ya Kotetu
09.2022 - 08.2023
- Greeted customers at front counter to answer questions and input meal orders into POS system.
- Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
- Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
- Discussed menu items with customers and suggested promotional items to increase sales.
- Prepared food items in compliance with recipes and portioning control guidelines.
Restaurant Server
Gasto Family Restaurant
05.2021 - 03.2023
- Cultivated warm relationships with regular customers.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
No Degree - English-as-a-Second-Language Education
Impact English College
Melbourne, Australia12.2024
No Degree - English-as-a-Second-Language Education
I.Breeze International Language Center
Cebu City, Philippine11.2024
Skills
- Drink Preparation
- Dining Area Maintenance
- Exceptional communication
- Team collaboration
- Adaptability
- Decision-making abilities
- Order taking accuracy
Languages
Japanese
Native language
English
Intermediate
B1
Timeline
Sporting Goods Sales Associate
Kemari 87 KISHISPO
02.2023 - 09.2023
Restaurant Worker
Men-ya Kotetu
09.2022 - 08.2023
Restaurant Server
Gasto Family Restaurant
05.2021 - 03.2023
No Degree - English-as-a-Second-Language Education
Impact English College
No Degree - English-as-a-Second-Language Education
I.Breeze International Language Center
Similar Profiles
Kushy LouieKushy Louie
Maintenance Assistant at School District #87Maintenance Assistant at School District #87
Kimberly BatesKimberly Bates
Executive Administration Assistant at Glenbard High School District 87Executive Administration Assistant at Glenbard High School District 87
Venus CrossVenus Cross
Wound Care Nurse at Symphony@87Wound Care Nurse at Symphony@87