Maika Hisai
Student
Suginami-ku,Tokyo
Summary
Dynamic and dedicated professional with a proven track record at Tokyo Little House, excelling in customer service and inventory management. Bilingual in English and Italian, I leverage strong teamwork and time management skills to enhance operational efficiency and foster positive environments. Recognized for boosting customer satisfaction and driving sales through personalized service.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Volunteer
University Organization Givers
09.2024 - Current
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Participated in city, beach cleaning on daily basis
- Communicating the joys of volunteering to the outside world on social media. Posts made for announcing events, event reviews, 2-3 posts a month.
Cafe Barista
Tokyo Little House
08.2024 - Current
- The café has 20 seats and a queue in the morning hours to ensure quick service. Repeated improvements have reduced the initial 20-minute serving time to 10 minutes.
- The review maintains a 4.7 on Google. Customer service is always praised.
- Enhanced customer experience by providing personalized beverage recommendations and efficiently preparing orders.
- Guide foreign visitors to recommended spots in the area.
- Received recognition from management for exceptional customer service skills and dedication to maintaining a positive work environment.
- Involved in product planning and development, contributing to increased sales in the café
- Helping to develop manuals when accepting new part-time students.
- Daily inventory management
Intern
Pacific Meta Inc.
01.2023 - 07.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Boosted social media engagement through content creation.
- Internal news dissemination written and posted in press releases.
Tutor
トフルゼミナール
04.2022 - 01.2023
- Provided homework assistance
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Improved students' written and verbal English skills through personalized learning programs.
Education
Bachelor of Liberal Arts - International Business And Economics
Sophia University
7-1 Kioichō, Chiyoda City, Tokyo 102-8554 04.2022 - Current
Skills
Teamwork and collaboration
Positive attitude
Computer skills
Time management
Reliability and punctuality
Cultural awareness
Bilingual in English and Italian
Additional Information
Participated in exchange program in Italy for 2 semesters during university.
I have studied the language, economics and hospitality industry. During my stay, I worked on an entrepreneurial project with four other people on how to increase the number of inhabitants in the dwindling number of tourist destinations called Venice.
Cooking&baking
Used to make videos on Tiktok showing the process of food preparation. In baking, I create original recipes and proposes them as products at my current part-time job.
Timeline
Volunteer
University Organization Givers
09.2024 - Current
Cafe Barista
Tokyo Little House
08.2024 - Current
Intern
Pacific Meta Inc.
01.2023 - 07.2023
Tutor
トフルゼミナール
04.2022 - 01.2023
Bachelor of Liberal Arts - International Business And Economics
Sophia University
04.2022 - Current
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