Mai Kawamoto
Yokohama,Kanagawa
Summary
Reliable Store Manager with several years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams.
Overview
5
5
years of professional experience
Work History
Store Manager
UNIQLO, fastretailing
Ginza, Tokyo
2020.04 - Current
- Strengthened work flow productivity by hiring, managing and developing top talent.
- To achieve the goal with my team, I am good at reading people and giving them motivation based on who they are and what they want/need.
- Organized promotional events to increase product awareness.
- I design the items based on what customers need.
- Assessed operational efficiency of the store's departments.
- Formed and sustained strategic relationships with clients.
- I made it paperless and made everything digital.
- Evaluated store performance and incorporated feedback to implement improvement plans.
Education
Associate Degree - English Literature
Otsuma Woman University
Tokyo2019-03
Skills
- Hourly shift management
- Promotional planning
- Personnel development
- Operational budgeting
- Store operations oversight
- Customer feedback analysis
- Team leadership
- Sales coaching
- Strategic planning
- Employee engagement
- Flexible schedule
- Relationship building and management
- Customer service
- Team motivation
Languages
Japanese
First Language
English
Advanced
C1
Timeline
Store Manager
UNIQLO, fastretailing
2020.04 - Current
Associate Degree - English Literature
Otsuma Woman University