Luke Smith

I am a highly motivated professional with over 10 years experience in customer service. My aspirations are to find a challenging remote part time role in the UK where I can utilise my extensive personable skills and supplement my lifestyle aspirations. In my previous role I managed agile projects, analysed data and developed and presented training materials. I am proficient in Microsoft packages, CRM and email. I’m also a fast and accurate typist! I’m a flexible team player who thrives in fast paced environments and I’m passionate about analysing and improving the customer journey.

I’m excited to apply for the part time Customer Service role at HGS. Your focus on community support, like the Warm Homes Discount Scheme, and making things fair for everyone really aligns with me! My background in managing projects and analysing data in an agile environment makes me a quick learner and adaptable which I believe are essential for this role.